Cobra Electronics 14 BAND XRS 9570 - Manual (Page 15)

Product Service and
Optional Accessories
24 English
Customer Assistance
Product Service (continued)
If Cobra asks that the product be sent to its factory, the following must be
furnished to have the product serviced and returned:
1. Send the complete unit, including power cord. (It is not necessary
to include the mounting bracket.)
2. For warranty repair, enclose some form of proof-of-purchase, such as
a photocopy or carbon copy of a sales receipt. If you send the original
receipt, it cannot be returned.
3. Enclose a typed or clearly written description of the problem you are having
with your unit, plus the name and address where you want the unit returned.
4. Pack the unit securely to prevent damage during transit. If possible,
use the original packing materials.
5. Ship prepaid and insured using a traceable carrier such as United
Parcel Service (UPS), Federal Express or Insured Priority mail with
delivery confirmation. Ship to: Cobra Factory Service, Cobra Electronics
Corporation, 6500 West Cortland Street, Chicago, IL 60707 U.S.A.
6. Please allow three to four weeks before contacting us about the status
of your service. Call 773-889-3087 for assistance. If your unit is under
warranty, it will either be repaired or replaced upon receipt, depending
on the model. If your unit is out of warranty, you will receive a letter
informing you of the repair or replacement charge.
Optional Accessories
•
You can find quality Cobra products and accessories at your local Cobra
dealer, or in the U.S.A., you can order directly from Cobra. See ordering
info on page 25.
Windshield
Mounting Bracket
Includes suction cups
Item # 545-159-N-001
Straight 12V DC
Power Cord
Includes plug
and fuse
Item # 420-030-N-001
Coiled 12V DC
Power Cord
Includes plug
and fuse
Item # 420-026-N-001
Dual Port
Power Adapter
Includes adjustable
plug (up to 90˚)
and fuse
Item # CLP-2B
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