Before calling for assistance, If you need assistance, If you need service – Whirlpool LA5580XM User Manual
Page 11: If you have a problem, Remember.the washer will stop for about iv
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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance.
Performance problems often re
sult from little things you can find
and fix yourself without tools of any
kind.
IF YOUR WASHER DOES NOT FILL;
• Is fhe power supply cord
plugged in?
• Are both water faucets open?
• Are fuses blown or circuit-breaker
tripped?
• Are the water supply hoses
kinked?
• Is fhe Cycle Control Knob set and
pulled out?
IF YOUR WASHER DOES NOT SPIN:
• Is the lid closed?
• Is the power supply cord
plugged in?
• Is a fuse blown or circuit-breaker
tripped?
IF YOUR WASHER STOPS DURING
THE PERMANENT PRESS CYCLE:
• Remember.the washer will stop
for about IV
2
minutes atterthe
partial drain during the cool
down period in this cycle.
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
• Make sure that the Cycle Control
Knob Is pointing to a number in
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T...
• The washer may seem to be
draining during wash and rinse
cycles.
• Water can siphon out. (See "In
stallation Instructions.")
2. If you need assistance*...
Call Whirlpool COOL-LINE’ serv
ice assistance teiephone number.
Dial free from:
Continental U.S. .(800)253-1301
Michigan ...............(800) 632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of our trained Con-
suitants. The Consultant can instruct
you in how to obta in satisfactory op
eration from your appliance or, if
service is necessary, recommend a
qualified service company in your
area.
3. If you need service ...
Whirlpool
has
a nationwide net
work of franchised
TECH-CARE" Serv
ice
Companies.
TECH-CARE serv
ice technicians are trained to tuifill
the product warranty and provide
after-warranty service, anywhere in
the United States. To locate TECH-
CARE service in your area, call our
COOL-LINE service assistance tele
phone number (see Step 2) or look in
your telephone directory Yellow
Pages under:
APPLIANCES-HOUSEHOLD-
ELECTHICALAPPLIANCES-
MAJOR- SERVICE A REPAIR MAJOR - REPAIRING A PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
franchised
TECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE
SKRVK RCOMPAMKS
XY2 SERVICE CO
l?3 Maple.......................... 999-9999
SERVICE COSIPA SIKS
XŸZ SERVICE CO
123 Maple........................... 999-9999
OR
WASHING MACHINES. DRYERS
A IRONERS-SERVICING
SERVICE COMPASIES
XY2 SERVICE CO
123 Maple............................ 999-9999
4. If you have a problem*...
Call our COOL-LINE service as
sistance telephone number (see
Step 2) and talk with one of our Con
sultants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Mi 49022
*lf you must call orwrite, please pro
vide: model number, serial number,
date of purchase, and a complete
description of the probiem. This in
formation is needed in order to bet
ter respond to your request for
assistance.
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