Troubleshooting – Canon CP 10 User Manual

Page 24

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23

Troubleshooting

If the printer does not seem to be working properly, run through the checks below to see if you
can identify and correct the problem. If you are not able to solve the problem, please call your
dealer or contact a Canon Customer Support help desk for assistance.

Problem

Cause

Correction

The printer is not
electrically charged.

The printer’s
indicator is flashing
red.

The printer does
not print.

The AC adapter or power cable is
not correctly connected.

There is a malfunction in the printer.

The printer is not correctly
connected to the camera.

The camera’s batteries are
depleted.

The ink cassette is not loaded
correctly.

Be sure that the AC adapter and
power cable are connected correctly.
Be sure that the power cable is
plugged in to a standard household
power outlet.

Unplug the cable from the printer’s DC
IN terminal, and then plug it back in.

Connect the cable correctly (

p. 18).

If the connection is correct, the

icon

will appear on the camera’s LCD
monitor.

Replace with fresh (fully charged)
batteries, or plug the camera into a
power outlet (using the camera’s
optional AC adapter).

Load the ink cassette correctly (

p.

21).

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