Before you call for service – Whirlpool FGP355V User Manual

Page 11

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Before You Call For Service

If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.

OPERATING PROBLEM

CHECK IF

WHAT TO DO

Nothing operates.

■ Range is properly connected to gas and

electrical supplies.

■ Fuse has blown or circuit breaker has

tripped.

■ Control knob is set in the correct

position.

■ The flow of combustion and /or ventila­

tion air to the range is blocked.

■ Recormect range to gas and/or electrical

supplies. (See Installation Instructions.)

■ Replace fuse or reset circuit breaker. In

case of prolonged power failure, manu­
ally light burners (see page 5).

■ Set control knob correctly, if needed.

■ Remove blockage to air flow to and

around range.

Oven will not operate.

» Oven Temp Control is turned to a tem­

perature setting.

■ Turn Oven Temp Control to the desired

temperature setting, if needed.

Burner fails to light.

■ Range is connected to electrical power.

■ Fuse has blown or circuit breaker has

tripped.

■ Burner ports are clogged.

■ Reconnect range to electrical supply.

(See Installation Instructions.)

■ Replace fuse or reset circuit breaker. In

case of prolonged power failure, manu­
ally light burners (see page 5).

■ Clean with a straight pin (see pages 7

and 9).

Burner flames are uneven.

■ Burner ports are clogged.

■ Clean with a straight pin (see pages 7

and 9). If this fails, call an authorized
Roper®“ service technician for service.

Burner flames lift off ports, are

yellow, or are noisy when

turned off.

■ Contact an authorized Roper®“ service

technician to check air/gas mixture.

Burner makes popping noise

when on.

■ Burner is wet from washing.

■ Let dry.

Control knob(s) will not turn.

■ You pushed in knob(s) before trying to

turn.

■ Push in knob(s) before turning.

Soil is visible on Continuous-

Cleaning oven finish.

■ You broU often.

■ Soil is on door.

■ Soil is caused by sugar and starchy

spills.

■ The special finish is designed to gradu­

ally reduce oven soil during normal
baking or roasting. It is not designed to
keep your oven spotless, only presenta-
bly clean. If you broil often, you may see
oven soil. Follow hand cleaning tips on
page 8.

■ The door is cooler than the oven walls.

Soil will be more visible on the door
than other areas in the oven. See hand
cleaning tips on page 8.

■ Sugar and starchy spills may leave

stains. See page 8 for hand cleaning

tips. Use foil on lower rack to catch
these spills.

Cooking results aren't what

you expected.

■ Flame size fits the cooking utensil

being used.

■ Pans are the size called for in the

recipe.

■ You are following a tested recipe from

a reliable source.

■ The cooking utensils have smooth, flat

bottoms and fit the surface burners.

■ When baking, you have preheated the

oven as the recipe calls for.

■ When baking, you have allowed 1 1/2

to 2 inches (4-5 cm) on aU sides of the

pans for air circulation.

■ When broiling, you have completely

closed the broiler drawer.

■ Adjust flame size to fit cooking utensil.

■ Use correct-size pans.

■ Modify recipe or find a new recipe.

■ Use cooking utensils with smooth, flat

bottoms.

■ Preheat the oven according to recipe's

specifications.

■ Reposition pans for best air circulation.

■ Completely close broiler drawer.

Page 11

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