Cuisinart PerfecTemp Programmable Tea Steeper & Kettle TEA-100 - Manual (Page 8)

TROUBLESHOOTING
SUBJECT QUESTION ANSWER/SOLUTION
Power Why won’t my unit
turn on? Check to make sure your base is plugged into a functional out-
let and press the On/Off button.
Lift and replace the kettle on the base to make sure it is prop-
erly in place and press the On/Off button.
Contact Customer Service at 1-800-726-0190.
Why is my unit
turning itself off? The unit will shut off automatically after Keep Warm time has
elapsed. This is normal.
The unit will shut off automatically after the steeping count-
down time has elapsed or after 5 minutes of no use following
the heating stage if Keep Warm has not been selected. This is
normal.
Programming Lights are flashing,
what does it mean? The selected tea/temperature will flash during heating. Once
the unit has reached temperature this light will stop flashing.
When the kettle is off the base, lights will flash to indicate that
the unit is paused. Once you return the kettle to the base the
unit should resume its current function.
All indicators will flash and buttons will not work if the water
level in the kettle is too low for heating. To avoid damaging the
heating element, the unit will not work until it has cooled.
Remove the kettle from the base, add water, return it to the
base and begin heating again.
When can I change
my settings/selec-
tions? Temperature can be changed before heating begins, by press-
ing the Select button. Once heating has begun, turn off the
heater and start again to select a new temperature.
You must wait for the unit to reach temperature to adjust
countdown time by pressing the Select button.
Why isn’t Keep
Warm holding my
temperature selec-
tion? Make sure Keep Warm mode is selected; the indicator will be lit
when selected.
If your temperature selection is Black (Boil), Keep Warm will
hold a temperature just below a boil in order to avoid the unit
boiling dry. This is normal.
Heating
Water and
making Tea
Why are there two
Max Fill lines? The max fill for steeping tea is 1L. If you are not using the
steeping assembly the max fill is 1.2 L.
Why is my kettle tak-
ing longer than usual
to heat? Several variables can affect heat-up time, including room tem-
perature, how much water is in the kettle and the temperature
of the water.
My tea is coming out
too strong (or too
weak). What should I
do? The strength of your steeped tea is affected by the ratio of
water to leaves, as well as the length of time the leaves are
steeped. The more leaves, the stronger the results. The more
steeping time, the stronger the result. Our recommendations
can be found on page 3 but as teas and tastes vary, adjust
accordingly.
Cleaning Can I put my unit in
the dishwasher? Do not immerse or put the base of unit or kettle in the dish-
washer. Clean the base with a clean damp cloth. Rinse the
kettle or wash with warm soapy water.
The steeping assembly and lid are top-rack dishwasher safe.
7