Troubleshooting, Troubieshooting – Vizio CA24-A4 - Quickstart Guide User Manual
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Troubleshooting
Most issues with the Windows operating system oan be resoived using the buiit-in help
system, but if you need additionai assistanoe, caii MiorosoftTechnioai Support:
For US and Canada: (877) 274-1140
For Mexico: (800) 563-0602
Technical suppcrt provided by Microsoft for first 90 days,
i am having troubie connecting to the internet.
• Be sure your Ethernet cabie is securely connected to your router/modem and the PC.
• If you are using a wireless connection, check the placement of your router/modem to
ensure the best wireless signal.
• Call your Internet Service Provider (ISP) for assistance.
The Wireless Keyboard or Wireless Touchpad is not responding.
• Be sure the batteries are inserted correctly. Match the + and - symbols.
• Replace the old batteries with new AAA batteries.
• You may need to re-connect the Keyboard or Touchpad. To reconnect:
1. Press and hold the small button on the bottom of the Keyboard/Touchpad for 3 seconds.
2. The Keyboard/Touchpad must be within 6" of the VIZIO logo on the display.
3. Test the connection by trying to use the Keyboard/Touchpad.
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