Fore calling service personnel, Symptoms and correction, Before calling service personnel – Toshiba SD-3109 User Manual

Page 44: Others

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Others

(^^fore Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptoms and correction

Symptom

Cause

Correction

Page

No power.

• The power plug is disconnected.

• Connect the power plug securely into the

wall outlet.

16

The DVD video player turned

ott by itself.

• The automatic power off function turned

the unit off.

• Press the PLAY button.

21

No picture.

• The TV is not set to receive DVD signal

output.

• Select the appropriate video input mode

on the TV so the picture from the DVD

video player appears on the TV screen.

20

• The video cable is not connected securely.

• Connect the video cable securely into the

appropriate jacks.

16, 17

No sound.

• The equipment connected with the audio

cable is not set to receive DVD signal

output.

• Select the correct input mode of the

audio receiver so you can listen to the

sound from the DVD video player.

20

• The audio cable is not connected securely.

• Connect the audio cable securely into the

appropriate jacks.

16, 17
18, 19

• The audio receiver or TV is turned off.

• Turn on the equipment connected with

the audio cable.

20

• The setting of output sound format is

incorrect.

• Select the proper audio setting.

33, 35

39

The playback picture has

occasional distortion.

• The disc is dirty.

• Eject the disc and clean it.

9

• It is in fast forward or fast reverse

playback.

• Sometimes a small amount of picture

distortion may appear. This is not a
malfunction.

Brightness is unstable or

noises are present in the
playback pictures.

• The effect of copy protection.

• Connect the DVD video player directly to

the TV. Avoid connecting the DVD video

player to a VCR or TVA/CR combination.

16

The DVD video player does

not start playback.

• No disc is inserted.

• Insert a disc.

20

• An unplayable disc is inserted.

• Insert a playable disc. (Check the disc

type and color system.)

10

• The disc is placed upside down.

• Place the disc with the playback side

down.

20

• The disc is not placed within the guide.

• Place the disc correctly inside the guide

on the disc tray.

20

• The disc is dirty.

• Clean the disc.

9

• The parental lock function is set.

• Cancel the parental lock function or

change the parental lock level.

35, 41

Playback does not follow the

course of the disc's program.

• It is in the mode of repeat playback,

memory playback, etc.

• These operations may prevent a proper

progress of the contents.

Buttons do not work.

• Power supply fluctuations or other

abnormalities such as static electricity may

interrupt correct operations.

• Turn the power on or off with the POWER

button. Or disconnect the power plug and

insert it into the wall outlet again.

The remote control does not
work properly.

• The remote control is not pointed at the

remote sensor of the DVD video player.

• Point the remote control at the remote

sensor of the DVD video player.

15

• The remote control is too far from the DVD

video player.

• Operate the remote control within about

7 m.

15

• The batteries in the remote control are

exhausted.

• Replace the batteries with new ones.

15

44

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