Comtrol RocketPort Universal PCI - Manual (Page 32)

32 - Troubleshooting RocketPort Universal PCI User Guide: 2000284 Rev. G
Troubleshooting
Technical Support
Comtrol has a staff of support technicians available to help you. You should review
Before Calling Technical Support on Page 21 before calling Technical Support. If
you call for Technical Support, please have the following information available:
• Model number
• Serial number
• Interface type
• Operating system type, release, and service package, and if Linux, the kernel
version
• Device driver version
• Computer make, model, speed, and single or dual processor
• List other devices in the computer and their addresses
Note: See Locating the Latest Drivers and Documentation on Page 6 for
additional links.
Contact Method Corporate Headquarters
Support http://www.comtrol.com/pub/en/Support
Web site http://www.comtrol.com
Phone 763.494.4100
Downloads ftp://ftp.comtrol.com/html/default.htm