Reboot the server, Remove and reinstall the driver, Connecting devices – Comtrol RocketPort Serial Hub User Manual

Page 4: Building an ethernet crossover cable, Rs-232 cabling, Building additional loopback plugs, Build cables or loopback plug, Building an ethernet crossover cabl

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Connecting Devices

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8.

If you are operating in a multiple-server
environment, make sure that you are controlling
the RocketPort Serial Hub from its primary server,
that there is only one primary server assigned to
this RocketPort Serial Hub, and that no backup
server has pre-empted the primary server.

9.

Backup-to-primary switching is not automatic.
Once a backup server takes over control of a
RocketPort Serial Hub, you must restore the
primary server to operation, then cycle the power
on the RocketPort Serial Hub in order to force the
RocketPort Serial Hub to reattach itself to the
primary server.

10. See the

Software Installation

documentation for

information on operating system specific
troubleshooting procedures.

11. If you have a spare RocketPort Serial Hub, try

“hot-swapping” RocketPort Serial Hub units. See
the

“Hot-Swapping” Hardware

discussion.

Note: If this corrects the problem, the RocketPort

Serial Hub that you have removed from
service may be defective or in need of repair.

12. Reboot the server.

13. Remove and reinstall the driver.

14. If you are unable to resolve the problem,

contact

Technical Support

.

Connecting Devices

Use the following discussion to connect RS-232
asynchronous devices to the RocketPort Serial Hub
ports.

1.

Connect your RS-232 devices to Ports 1 through 4 or
8 (depending on the model), for each RocketPort
Serial Hub. RJ45 to DB25 cables are available from
Comtrol or you can build your own cables using the
cabling discussions.

Note: Use the hardware manufacturer’s installation

documentation if you need help with connector
pinouts or cabling for the peripheral device.

2.

Install or reconfigure the driver using the

Software

Installation

documentation or the driver readme

file.

Building an Ethernet Crossover Cable

If you are connecting from the
10Base-T connector on the
RocketPort Serial Hub directly
to the NIC card in the server,
you need a crossover cable. Use
the following information to
build or purchase a cable.

RS-232 Cabling

Use the following for pinout
information for the RJ45 serial
port connectors on the
RocketPort Serial Hub.

Building Additional Loopback Plugs

Loopback connectors are RJ45 female serial port plugs,
with pins wired together as shown, that are used in
conjunction with the diagnostic software to test serial
ports. The RocketPort Serial Hub is shipped with a
single loopback plug.

This information can help you build additional plugs or
replace a missing loopback.

Use the following information
to build loopback plugs.

Pins 4 to 5

Pins 1 to 8

Pins 2 to 6 to 7

Note: Do not insert the serial

port loopback plug into
the 10Base-T Ethernet
connector.

Pin

Connects to

Pin

1

3

2

6

3

1

6

2

Pin 1

Pin 6

Receptacle

Pin 1

RJ45

Pin

RS-232

Signals

1

RTS

2

DTR

3

GND

4

TxD

5

RxD

6

DCD

7

DSR

8

CTS

Pin 1

Pin 8

Receptacle

Pin 1

Pin

1
2
3
4
5
6
7
8

Signal

RTS

DTR

GND

TxD

RxD

DCD

DSR

CTS

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