Warranty customer support – EcoTech Marine MP10 User Manual
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Warranty
Customer Support
(610) 954-8480
Sales inquiries please contact:
(800) 785-0338
EcoTech Marine warrants that the VorTech propeller pump will be free from defects in material and workmanship under normal use for a period of (1) year from
the date of original purchase if the product is installed and used properly and consistent with the User Manual. The VorTech propeller pump consists of a wet side
operating unit that will be fully submerged in the aquarium and a motor and driver that must not be exposed to water at any time. EcoTech Marine’s warranty shall
not apply: (i) to any damaged VorTech propeller pump that has been subjected to accident, misuse, neglect, alteration, acts of God, improper handling, improper
transport, improper storage, improper use or application, improper installation, improper testing or unauthorized repair, (ii) to any VorTech propeller pump where
the motor and/or driver have been exposed to water or (iii) to cosmetic problems or defects that result from normal wear and tear under ordinary use, and do not
affect the performance or use of the product. EcoTech Marine’s warranty applies only to a product that is manufactured by or for EcoTech Marine and identified by
the EcoTech Marine trademark, trade name or product identification logo affixed to the product. If you notice a problem with your VorTech propeller pump, do not
attempt to repair it yourself. Any attempts at self repair shall void this limited warranty. EcoTech Marine shall not be held liable for damage to any aquarium, aquar-
ium life forms, or other personal objects due to improper use of the device. If the product develops a covered defect within the one-year period, EcoTech Marine will,
at its option, either repair or replace the VorTech propeller pump without charge, provided that the VorTech propeller pump is returned during the warranty period.
The VorTech pump operates at high temperatures and produces forces within the aquarium that can cause extreme loading and fatigue. Due to this, cau-
tion must be used when installing this device on any aquarium. Because the construction of aquariums varies from each manufacturer and the oper-
ating conditions of each individual aquarist is different, there is a possibility that the VorTech propeller pump may cause damage to your aquarium. Please
contact your aquarium manufacturer to determine if your aquarium is properly built and recommended for VorTech pumps. If you notice any dam-
age to your aquarium, including but not limited to crazing, cracking, bending, scratching, etc, immediately discontinue the use of the VorTech pro-
peller pump. EcoTech Marine will not be liable for any damage caused to your aquarium resulting from the use of the VorTech propeller pump.
To obtain warranty service or technical support, please contact EcoTech Marine’s customer service department at (610) 954-8480. You will receive instructions on
how to return the product for repair or replacement. To take advantage of this Limited Warranty you will be required to supply an original point of purchase receipt.
ECOTECH MARINE DISCLAIMS ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT
ALLOWED BY APPLICABLE LAW. NO IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY SHALL APPLY
EXCEPT AS REQUIRED BY APPLICABLE LAW. ECOTECH MARINE DOES NOT AUTHORIZE ANY PERSON OR BUSINESS ENTITY, INCLUDING ITS
AUTHORIZED DEALERS, TO CREATE FOR IT ANY OBLIGATIONS, LIABILITIES, OR OTHER WARRANTIES IN CONNECTION WITH THIS PRODUCT.
ALL WARRANTIES ARE VOID IF THERE IS DAMAGE TO THE VORECH PROPELLER PUMP THAT IS NOT A RESULT OF A DEFECT IN THE
MATERIALS OR WORKMANSHIP. THE SOLE AND EXCLUSIVE REMEDY FOR ALL CLAIMS THAT YOU MAY HAVE ARISING OUT OF OR IN
CONNECTION WITH YOUR USE OF THIS PRODUCT, WHETHER MADE OR SUFFERED BY YOU OR ANOTHER PERSON AND WHETHER
BASED IN CONTRACT OR TORT, SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT. IN NO EVENT WILL ECOTECH MARINE BE LI-
ABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR
OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY OF TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS, DAMAGE TO
YOUR AQUARIUM OR ANY AQUARIUM INHABITANTS), OR FROM ANY BREACH OF WARRANTY, EVEN IF ECOTECH MARINE HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL ECOTECH MARINE’S LIABILITY EXCEED THE AMOUNT YOU
PAID FOR THE PRODUCT. IF YOU DISAGREE WITH THESE TERMS AND CONDITIONS DO NOT USE THE VORTECH PROPELLER PUMP.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions may not apply to you. EcoTech Marine’s warranty
is governed by the laws of the Commonwealth of Pennsylvania, excluding its conflict of laws principles and excluding the provisions of the United Nations Conven-
tion on Contracts for the International Sale of Goods. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
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