Cd and dvd drive solutions, Diskette drive solutions, Cd or dvd drive – Compaq XL183 User Manual

Page 58: Diskette drive, Presario 1800 series

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22 T

ROUBLESHOOTING

P

RESARIO

N

OTEBOOK

M

AINTENANCE

AND

S

ERVICE

G

UIDE

1800 S

ERIES

Presario 1800 Series

Models: XL180, XL181, XL182, XL183, XL184, XL185,

and XL190, XL191, XL192

CD and DVD Drive Solutions

Some causes and solutions for CD and DVD drive problems are listed in the following table.

Diskette Drive Solutions

Some causes and solutions for diskette drive problems are listed in the following table.

CD or DVD Drive

Problem

Probable Cause

Solution(s)

CD or DVD drive

cannot read a Compact

Disc or Digital Versatile

Disc.

Disc is upside down or is

improperly inserted in the CD

or DVD drive.

Open the loading tray, lay the

compact disc in it (label side up),

then close the tray.

CD is CD Plus or Pregap/Track

0 type.

Cannot read these types CDs in

24x. Remove the CD.

Diskette Drive

Problem

Probable Cause

Solution(s)

Diskette drive cannot

write to a diskette.

Diskette is write-protected.

Disable the diskette’s

write-protect feature or use

a diskette that is not

write-protected.

Computer is writing to the

wrong drive.

Check the drive letter in the path

statement.

Not enough space is left on

the diskette.

Use another diskette.

Drive error has occured.

Run Checkup from the Compaq

Diagnostics diskette.

Diskette is not formatted.

Format the diskette. At the

system prompt, enter

FORMAT A:

Diskette drive cannot

read a diskette.

The wrong type of diskette is

being used.

Use the type of diskette required

by the drive.

Diskette has a bad sector.

Copy files to hard drive or another

diskette. Reformat bad diskette.

Drive error has occurred.

Run Checkup from the Compaq

Diagnostics diskette.

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