Courtesy transportation, Courtesy transportation -7 – GMC 2004 Savana User Manual

Page 379

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For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:

Your name, home address, and home telephone
number

Telephone number of your location

Location of the vehicle

Model, year, color, and license plate number

Mileage, Vehicle Identification Number, and delivery
date of the vehicle

Description of the problem

While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. GMC Roadside Assistance: 1-800-462-8782, text
telephone (TTY) users, call 1-888-889-2438.

GMC reserves the right to limit services or
reimbursement to an owner or driver when, in GMC’s
judgement, the claims become excessive in frequency or
type of occurrence.

Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.

Canadian Roadside Assistance

Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.

Courtesy Transportation

GMC has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.

The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.

Plan Ahead When Possible

When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.

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