Guardian Technologies GGS50 - Manual (Page 5)

TRouBLESHooTING GuIDE
PRoBLEM SoLuTIoN
Battery not charged. charge battery. charge for atleast 24 hours
before first use.
make sure power switch is oFF before charging.
contacts between unit and base are dirty. clean contacts with cloth.
Battery dead - won’t hold a charge. contact customer service.
Call 1.866.603.5900.
needs service. contact customer service.
Call 1.866.603.5900.
red indicator not lit. make sure adapter plug and socket are plugged
in properly.
make sure both the handheld unit and the stick are
turned to oFF while charging.
Low or no suction
1. Battery charge is getting weak.
2. dirt cup is full.
3. Filter is dirty. 1. charge battery.
2. Empty dirt cup.
3. clean or replace filter.
Dust escaping from vacuum
1. dirt cup is full.
2. Filter is dirty.
3. hand vac is not in place. 1. Empty dirt cup.
2. clean or replace filter.
3. Store hand vac on-board main body.
Battery won’t charge
power button is in the on position. Turn power button oFF
power nozzle brush not rotating. make sure switch on the handle is in the
carpET position.
remove dirt, debris, hair from brushroll.
handheld unit works but stick does not. remove and return handheld to proper position making
sure the 3 prongs/contacts are clean and free of debris.
contact customer service.
Call 1.866.603.5900.
machine does not stop when turned off. Turn power button on both stick and hand vac to oFF.
aNy oTHER SERVICING SHouLD BE DoNE By aN auTHoRIZED
SERVICE REPRESENTaTIVE/CuSToMER SERVICE 1.866.603.5900.
in the event that further assistance is required, visit our website at
www.guardiantechnologies.com. costs of any transportation to and
from any place of repair are to be paid by the owner. always identify
your product by the model number and manufacturing code when
requesting information or ordering replacement parts.
LIMITED WaRRaNTy
To the consumer, Guardian Technologies llc warrants this product to be free of
defects in materials and workmanship commencing upon the date of the original
purchase. Save your original sales receipt to validate start of warranty period.
if this product should become defective within the warranty period, we will repair
or replace any defective parts free of charge. The complete machine must be
delivered pre-paid to any authorized Guardian Technologies llc warranty service
center. please include complete information on the problem, date of purchase, copy
of original sales receipt and your name, address and telephone number. if you are
not near a warranty station, call the factory for assistance in the uS and canada at
1.866.603.5900. use only genuine Guardian Technologies replacement parts.
The warranty does not include unusual wear, damage resulting from accident
or unreasonable use of the product. This warranty does noT cover bulbs. This
warranty does noT cover unauthorized repairs. This warranty gives you specific
legal rights and you may have other rights (other rights may vary from state to
state in the u.S.a).
We consider the registration process important to ensuring superior service to our
customers, however submitting this card to Guardian Technologies llc is optional
and does not affect your right to utilize this warranty according to the conditions
above. if you have any questions or comments about our product call Toll Free at
1.866.603.5900 or send comments to: aTTN Customer Service
Guardian Technologies LLC
7700 St. Clair avenue
Mentor, ohio 44060
Guardian Technologies LLC
7700 St Clair Avenue | Mentor Ohio 44060
1.866.603.5900 | www.guardiantechnologies.com
E-8 E-9