Philips AZ 9855 - Manual (Page 12)

10. TROUBLESHOOTING
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If a fault occurs, first check the points listed
below before taking the set for repair.
If you are unable to remedy a problem by
following these hints, consult your dealer or
service centre.
WARNING
Under no circumstances should you try to
repair the set yourself, as this would invalidate
the guarantee.
PROBLEM____________________________
- POSSIBLE CAUSE
• REMEDY
No sound______________________________
- VOLUME is not adjusted
• Adjust the VOLUME
- Headphones are connected
• Disconnect headphones
- Batteries are exhausted
• Insert fresh batteries
- Batteries are incorrectly inserted
• Insert the batteries correctly
- Mains lead is not securely connected
• Connect the mains lead properly
System does not react to any button________
- Electrostatic discharge
• Switch off the set, disconnect the mains
plug, reconnect after a few seconds.
Bad sound_____________________________
- Unsuited speakers are used
• Use recommended speakers, impedance
4 Ohms
Poor bass sound________________________
- Speakers are not in phase
• Connect speakers properly, © to ©-pole (red
marked or sleeved cable); © to ©-pole
(unmarked cable)
No sound on left or right side______________
- Speaker wrongly connected
• Connect speaker properly
Reversed left and right sound______________
- Speakers are wrongly connected
• Connect speakers properly, L to left, R to
right
Severe radio hum or noise
System too close to TV, VCR or computer
Increase the distance
Poor radio reception
Weak radio aerial signal
FM: aim the telescopixc aerial for best
reception;
MW: rotate the entire set.
Poor cassette sound quality
Dust and dirt on the heads, capstan or
pressure roller
Clean the heads etc., see Maintenance
Recording does not work
- Cassette tab(s) maybe broken out
• Apply a piece of adhesive tape over the
missing tab space
NO DISC or ERROR indication_______________
- CD is badiy scratched or dirty
• Replace or clean the CD, see Maintenance
- No CD inserted
• Insert CD
- CD inserted upside down
• Insert CD with printed side facing up
- Laser lens Is steamed up
• Wait until lens has acclimatized
The CD skips tracks
- CD is damaged or dirty
• Replace or clean the CD
- PROGRAM is active
• Switch off the PROGRAM function
Remote control does not function properly
- Remote control batteries are incorrectly
inserted
• Insert batteries properly
- Remote control batteries exhausted
• Replace batteries
- Distance to the set is too large
• Reduce the distance
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