Crestron electronic DigitalMedia Connectors DM-CONN-20 - Manual (Page 2)

DigitalMedia™ Connectors Crestron DM-CONN-20
Use the following procedure to disassemble the connector.
The only tool required is a flat head mini-screwdriver (not
supplied).
1. Hold the connector with the flat side facing up, and use a
mini-screwdriver to separate the interlocking sides of the
connector. Twist the screwdriver until the side separates
from the connector, refer to “Separate Interlocking Sides
of Connector” below.
Separate Interlocking Sides of Connector
2. Insert screwdriver in gap that is created on the same side
and twist to finish disassembly of connector, refer to
“Separate Side of Connector” below.
Separate Side of Connector
3. It may be necessary to repeat steps 1 and 2 for the other
side of the connector.
Further Inquiries
If you cannot locate specific information or have questions
after reviewing this sheet, please take advantage of
Crestron's award winning customer service team by calling
Crestron at 1-888-CRESTRON [1-888-273-7876].
You can also log onto the online help section of the Crestron
website (
www.crestron.com/onlinehelp ) to ask questions
about Crestron products. First-time users will need to
establish a user account to fully benefit from all available
features.
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or
service without prior authorization from CRESTRON. To
obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized
CRESTRON dealers may contact the factory and request an
RMA (Return Merchandise Authorization) number. Enclose a
note specifying the nature of the problem, name and phone
number of contact person, RMA number and return address.
2. Products may be returned for credit, exchange or service
with a CRESTRON Return Merchandise Authorization
(RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its
authorized subsidiaries, with RMA number clearly marked on
the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal.
CRESTRON reserves the right in its sole and absolute
discretion to charge a 15% restocking fee plus shipping
costs on any products returned with an RMA.
3. Return freight charges following repair of items under
warranty shall be paid by CRESTRON, shipping by standard
ground carrier. In the event repairs are found to be non-
warranty, return freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free
from manufacturing defects in materials and workmanship under
normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk
drives and any other moving or rotating mechanical parts, pan/tilt
heads and power supplies are covered for a period of one (1)
year; touchscreen display and overlay components are covered
for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from
CRESTRON or an authorized CRESTRON dealer. Purchasers
should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty
if the product has been used in any application other than that for
which it was intended or if it has been subjected to misuse,
accidental damage, modification or improper installation
procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or
removed.
This warranty shall be the sole and exclusive remedy to the
original purchaser. In no event shall CRESTRON be liable for
incidental or consequential damages of any kind (property or
economic damages inclusive) arising from the sale or use of this
equipment. CRESTRON is not liable for any claim made by a third
party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product
found defective, without charge for parts or labor. Repaired or
replaced equipment and parts supplied under this warranty shall
be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes
no other warranties, expressed or implied, nor authorizes any
other party to offer any warranty, including any implied warranties
of merchantability or fitness for a particular purpose. Any implied
warranties that may be imposed by law are limited to the terms of
this limited warranty. This warranty statement supersedes all
previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their
respective owners. Windows is a registered trademark of Microsoft Corporation.
Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft
Corporation.
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• DigitalMedia ™ Connectors: DM-CONN-20 Data Sheet – Doc. 6767B