Clarity XL50 User Manual

Page 13

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TROUBLESHOOTING

No Dial Tone/Phone Will Not Operate

1. Check all phone cords and connections. Make sure they are

plugged in securely.

2. Plug unit into a different phone jack to help determine if the

difficulty is with the phone or the phone jack.

3. Switch out handset or telephone line cords.
4. Disconnect any other equipment that may be attached to

the phone.

Unable To Dial Out

1. Make sure TONE/PULSE switch is set correctly.
2. Phone may be at the end of a long line of phones (loop). Phone

may not be getting enough power from the phone line. It may be

necessary to wait for a few seconds after lifting the handset to

begin dialing.

3. The XL50 is not compatible with Digital PBX Systems. If a

standard, single line phone works on the system, your XL50

should also.

The Person On The Other End Cannot Hear You

1. There is an advanced computer running inside the XL50.

Sometimes after the handset is picked up, it will take a little less

than a second to engage the phone. Since it is not immediate, if

you dial a number before the computer engages, it will not receive

the entire phone number that is dialed.

2. Too many phones or phone devices on the line may affect your

phone’s transmission. As a guideline, more than five (5) phones

or phone devices may overload the phone line. Disconnect one

(1) or two (2) devices to see if that eliminates the problem. If not,

contact your local phone company for load guidelines.

3. You may not be speaking directly into the transmitter. Always speak

directly into the mouth piece in your normal tone of voice.

Interference

1. Check cords and connections. Frayed or poorly connected cords

can cause interference. Swap cords if necessary.

CLARITYLOGIC

ClarityLogic
ClarityLogic™ is a new, first-of-its-kind service that allows a
Clarity customer representative to remotely adjust settings
and configure features on a phone for the user. Customizing
the speed dial, adjusting the volume level and tone or
programming the phonebook have never been easier thanks to
ClarityLogic.

Simply press the blue button (upper right corner of the
phone) for direct access to a Customer Care Representative.

LAMP

TM

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