Problems – Clearplay CP-427-USB User Manual

Page 31

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probleMs

If it appears that your DVD-Video player is faulty, first consult this checklist. It may be that something simple has been

overlooked.
Under no circumstances should you try to repair the player yourself; as this will invalidate the warranty. only

qualified service personnel can remove the cover or service this player.

no power

check if the power button on the front of the

•

player is set to on.
check if power plug of the mains cord is properly

•

connected.
check if there is power at the ac outlet by

•

plugging in another appliance.

no pictUre

check if the tV is switched on.

•

select the correct aV input on the tV.

•

check the video connection or cable.

•

check if channel selector is set to aV on the tV.

•

(see your tV manual for instructions).

distorted pictUre

press the VIDeo button to select the correct

•

video output mode.
check the disc for fingerprints and clean with soft

•

cloth, wiping from center to edge.
sometimes a small amount of picture distortion

•

may appear. this is not a malfunction.
ensure that only one video output is connected.

•

If connected through a Vcr or other recording

•

device, try connecting directly to the television

(this may be a result of anti-piracy measures.)

no color in pictUre

check the video settings in the setup menu.

•

the disc format is not according to the tV-set

•

used (pal/ntsc).
ensure DVD player is not connected through Vcr.

•

pictUre swinG

relocate the unit further away from possible

•

interference or emission source (e.g. radio, power

amplifier, radiator, powerful magnets, etc.).

disc cannot be plaYed

ensure disc is placed properly into the disc tray.

•

no aUdio on diGital oUtpUt

check the digital connections

•

check the Digital out menu to make sure that

•

the digital output is correctly set.
check if the audio format of the selected audio

•

language matches your unit capabilities.

tHe plaYer does not respond to tHe

reMote control

aim the remote control directly at the sensor on

•

the front of the player.
avoid all obstacles which may interfere with the

•

signal path.
Inspect or replace the batteries.

•

no soUnd

check audio connections.

•

If using a hi-fi amplifier, try another sound

•

source.
clean the disc.

•

check if the disc is defective by trying another

•

disc

no retUrn to start-Up screen wHen disc

is reMoved

check to see if the program requires another disc

•

to be loaded.
reset by unplugging the player from the power,

•

then connect the power again.

fUnction distUrbed

the normal function of the product may be

•

disturbed by external interference.
Disconnect and reconnect the power cord (may

•

be required to resume normal operation).

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