Longshine LCS-8051A - Manual (Page 32)

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Chapter 3
Troubleshooting
If the ISDN card is not functioning properly, you can refer first to this
chapter for simple troubleshooting before contacting your service
provider. This could save you time and effort. However, if the
symptoms persist, then consult your service provider.
Note that some problems may be due to your telephone line. If this is
the case, contact your telephone company for assistance. Here are some
basic faults that are often overlooked by users. Follow these
procedures for troubleshooting the ISDN card.
Error
Indication
Possible
Cause Remedy
You are not
allowed to run
this program. The CAPI2032.DLL
is not from the ISDN
package. Uninstall and then reinstall the
ISDN device.
A required .DLL
file,
CAPI2032.DLL,
was not found. The CAPI2032.DLL
is missing. Uninstall and then reinstall the
ISDN device.
CAPI driver is
not loaded. The Registration key
has been destroyed. Uninstall and then reinstall the
ISDN device.
Please input
your own
number. The subscriber
number of your own
ISDN line has not
been entered. Key in the subscriber number
of your ISDN line in the Own
ISDN Number box.