0 help and support – MF Digital Ripstation MediaGrabber V1.0.35.0 User Manual
Page 27
Advertising
100-5-01-000
Ripstation MediaGrabber User Manual
Page 27 of 28
4.0 Help and Support
Support terms are detailed in client specific contracts, but at minimum shall include 24
hour support via our online helpdesk. In addition we offer an extended warranty
package which includes remote access to your site from our headquarters and extended
hardware warranty coverage.
Support response is guaranteed within 24 hours.
Contact details:
Ripstation
A Division of Formats Unlimited, Inc
155 Sherwood Avenue
Farmingdale, NY 11735
EU Support:
T: +44 2890 022342
US Support:
T: +1-631-249-9393
F: +1-631-249-9273
Advertising