Chapter 5, Windows desktop tools- nexpath call director – Cadence Telephony User Manual

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CHAPTER 5

Windows Desktop Tools-
NexPath Call Director

NexDirector

TM

is the NexPath Call Director program that runs on any Windows PC desktop. Using the

TCP/IP network, NexDirector communicates with the NexPath Telephony Server for status and control
information. NexDirector allows a user to view the NexPath Telephone System activity for inside and out-
side lines (extensions), park orbits, and voice mail boxes. With NexDirector, you can also control and direct
calls.

With NexDirector you can:

•

View extension status, and determine whether an extension is on-hook, busy, ringing, on-hold, or in
Do Not Disturb (DND) mode.

•

View the number that an extension is connected to.

•

View which park orbits are occupied and what number they are connected to.

•

View voice mail boxes and which ones have unread messages

•

Transfer a call to an extension, a voice mail box, or a park orbit with the click of the mouse

•

Grab a ringing call and connect it to your extension.

•

Place a call to an extension with the click of the mouse.

•

Select a specific outside line with the click of the mouse.

•

Put calls on hold or place your extension in the DND mode.

•

Disconnect from a call on your extension.

user.bk Page 93 Wednesday, March 7, 2001 10:34 AM

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