Crisp Solutions 616 User Manual

Page 64

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UCommand-616 Universal Remote Control User’s Manual

56 Troubleshooting

You cannot operate a
device even after
configuring the device
using the learning
function (page 26).

•

Make sure that you have correctly “mapped”
your device’s remote control to the
UCOMMAND-616.

•

Clear the device data from the
UCOMMAND-616 (page 30) and carry out
the learning function again (page 26).

•

Some original remotes have an unstable
timing, which cannot be learned. Try learn-
ing the commands from a different remote
control, such as a universal remote, config-
ured to control the respective device.

You see an “error”
display during the
learning procedure.

•

Try the learning procedure again (page 26).
If the remote is FULL, remove any buttons
or devices you feel unnecessary.

You see an “error”
display during opera-
tion.

•

The button that you pressed has not been
properly configured. Configure the button
again using the learning procedure (page
26).

Problems with two-
way remotes and
DSP

•

Some remotes use a string of commands to
trigger certain functions. This is especially
true of DSP (surround sound) functions. Try
programming the UC-616 with the Device
turned off, or do the programming in another
room. Alternately, during the Learning se-
quence, quickly move the remote away from
the 616 after sending the original command.

The LCD screen
turns off.

•

The UCOMMAND-616 is preset at the fac-
tory to automatically switch the LCD off after
20 minutes if left unused. Press the Hard-

ware Access Button

or any other hard

button to turn the UCOMMAND-616 back on
again.

Short battery life

•

This is usually caused by heavy use of the
backlight function, which mainly determines
the battery life (see pages 11 and 50).

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