Cerwin-Vega SUBWOOFERS XLS-12S - Manual (Page 2)

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Cerwin-Vega’s Limited warranty
W
elcome to the family
!
First off, you have great taste in loudspeakers. At Cerwin-Vega!,
deep bass and great highs are a way of life. Nice to know there
are a few people out there who share our passion for music. You’ll
be glad to know that this company has been in business since
1953. And we consider you to be the newest member of the family.
We hope your speakers give you years of enjoyment. Of course,
in the event of a problem, make sure you familiarize yourself with
this warranty. We like to think that while you’re sitting in front of
your speakers, we’re standing behind them. And now a few choice
words from our lawyer. (Hey, every family has one).
W
ho
’
s covered by this Warranty
?
Cerwin-Vega’s Limited Warranty on residential speakers extends
only to the original purchaser as evidenced by the original
Bill of Sale and only to the residential speakers purchased from
authorized Cerwin-Vega! dealers.
Ten words of advice:
retain the original bill of sale, in a safe place!
W
hat
’
s covered by this Warranty
?
Cerwin-Vega! warrants that all new residential speakers shall
be free from defects in material and workmanship, under normal
and proper use. Cerwin-Vega! agrees to repair or replace (at our
option) all such defective parts at no charge for labor or materials.
W
hat
’
s not covered by this Warranty
?
This Limited Warranty does not apply to defective equipment
that: has been altered or repaired by other than factory approved
procedures; has been subjected to negligence, misuse or
accident; has been damaged by improper line voltage; had its
serial number or any part of it altered, defaced, or removed; has
been used for other than home entertainment purposes; or has
been used in a way that is contrary to Cerwin-Vega’s written
instructions.
Except as provided by statute, this Limited Warranty does not
cover losses, consequential or otherwise, resulting from the
improper use of, or inability to operate, any Cerwin-Vega! product.
h
oW long does the Warranty extend
?
Cerwin-Vega’s Limited Warranty extends for a period of (5)
years for all system speaker components , two (2) years for
all associated electronics components, including amplifier and
controller devices, and one (1) year for speaker stands and wall
mount brackets, from the date of purchase as shown on the
original Bill of Sale.
The warranty period will be extended if the warranty repairs
have not been performed due to delays caused by Cerwin-Vega!
or a representative of Cerwin-Vega!, or if the warranty repairs
did not remedy the defect and the original purchaser notifies
Cerwin-Vega! or the original dealer or an Authorized Cerwin-Vega!
Service Center of the failure of the repairs within 30 days after they
were completed.
h
oW do you get Warranty service
?
In order to obtain warranty service, contact your original dealer or
distributor, or an Authorized Cerwin-Vega! Service Center. If, for
some reason, you have trouble locating a service representative,
contact Cerwin-Vega’s Customer Service Department for
assistance:
Cerwin-Vega! Customer Service Dept.
772 S. Military Trail
Deerfield Beach, FL 33442
In some cases, the Customer Service Department can
solve a service problem without any return of equipment,
thereby avoiding transit delays. For more information visit
http://www.cerwin-vega.com/service_support.php
W
hat if the product must be returned
?
If the Customer Service Department determines that the
equipment must be returned to Cerwin-Vega! for service, a
Return Authorization will be issued by mail, and the defective
merchandise may be shipped directly to the above address freight
prepaid, along with a copy of both the Return Authorization and the
original Bill of Sale.
The product will be replaced or repaired (at our option) and
returned to the original purchaser. Only the return postage will
be paid by Cerwin-Vega! Cerwin-Vega! will not be responsible for
damage occurring in shipment from the original purchaser or due
to improper packing materials. Remember to pack all equipment
carefully and in the original carton if possible. Additional charges
may be added if new packing materials are required for return
shipment. Save your original packing materials!
W
hat are other remedies under the laW
?
The exercise of any of the provisions under the Limited Warranty
does not affect the protections or remedies of the original
purchaser under other laws. If you have additional questions
about service, write or call the Customer Service Department.
This Limited Warranty applies to all residential speakers, and
supersedes all previous warranty statements. Cerwin-Vega!
reserves the right to make changes in product design and
specifications at any time.
EXCEPT AS PROVIDED HEREIN AND BY APPLICABLE LAW,
CERWIN-VEGA! MAKES NO ADDITIONAL REPRESENTATION
OR WARRANTY OF ANY NATURE WHATSOEVER, EXPRESSED
OR IMPLIED, AS TO THE EQUIPMENT, INCLUDING BUT
NOT LIMITED TO, THE MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, DESIGN CONDITION OR
WORKMANSHIP OF THE EQUIPMENT, OR THE QUALITY
OF THE MATERIAL INCLUDED THEREIN, THIS LIMITED
WARRANTY CONSTITUTES THE SOLE AND ENTIRE
AGREEMENT BETWEEN CERWIN-VEGA! AND THE ORIGINAL
PURCHASER.