phil&teds S3 - USA - Manual (Page 4)

Product care
S3 S3
Product care
(www.philandteds.com/support) from where you can access
a local customer care team. You will need to provide proof of
purchase. They will inform you of the next step.
Who is covered? The original purchaser buying product from
an authorised dealer. Proof of purchase is required.
What is covered? Workmanship or materials that are deemed
faulty by `, providing the product has at all times
been used in normal conditions, used in accordance with the
instructions & been properly maintained.
What is not covered? Second hand product; modified product;
poorly maintained product; normal wear, fading & fabric cuts;
improper use or care: (by way of example) abnormal use; not
following instructions; excessive load; transport damage i.e.
airline or freight damage.
Customer costs within warranty The customer is responsible
for any inwards freight charge to return product to a `
representative for warranty & or service.
Customer costs outside warranty Where proof of purchase is
not provided or product is outside of the one year warranty
period, ` reserves the right to charge a service fee
and/or charge for parts replaced/repaired.
A return freight charge may apply.
Exclusions Any consequential loss or damage to any person
or property directly or indirectly as a result of using a `
product.
WORLDWIDE COVERAGE: If you file a warranty claim outside
of the country of purchase we reserve the right to charge
freight and/or service fees. * Consumers may have extra rights
in some countries or states.
Please register your product purchase through our online warranty
registration by visiting:
www.philandteds.com/register
CLEANING & CARING
Check the S3 for cuts & bruises. If your product is damaged
in any way, or you’re not sure how to use it, please consult our
web support (www.philandteds.com/support) from where you
can access a local customer care team.
Caring for S3
Unlike children, your S3 likes to stay clean.
Brush dirt off frame and wheels regularly. •
Clean with non-abrasive household cleaner and a soft •
cloth.
Wash off sand and salt after visiting the beach.
•
Always dry frame if wet. •
Fabrics can be sponge cleaned with warm water, using a •
mild natural soap.
Do not use detergents or bleach.
•
Store in a well ventilated space, away from direct sunlight •
(which can harm and fade fabric), and moisture.
Improper care will void any warranties. Do not use the S3
•
if deterioration is detected or suspected.
The stroller should not be used near an open fire or
•
exposed flame.
Excessive wear can reduce effectiveness and safety. Parts
may need lubrication. Inspect essential components for:
Fraying - especially webbing straps and safety harness. Wear
- locks, snap fasteners, tyres, plastic and moving parts. Safety -
locks must not be loose.
RIGhTS & REMEDIES
We want to give owners confidence in the quality of our
products. They are fully warranted against defects in materials
& workmanship for one year from the date of purchase.
What is the warranty? If we determine that the product has
a manufacturing fault we will repair it free of charge. If not
practical to repair it we will, at our discretion, replace the faulty
part in question*.
What if it’s outside the warranty terms? If the product fails
due to wear & tear, accident, neglect or negligence, or if it is
outside the 1 year warranty period, we will happily repair it for
a reasonable charge.
Who do I contact? If your product is less than a year old and
subject to a warranty claim please file one through the support
section of the ` website:
www.philandteds.com/support. If you are unsure if the product
is subject to a warranty claim, or it is outside the one year
warranty period, please consult our web support