PRG Best Boy Wash User Manual - Manual (Page 56)

48 BEST BOY ® WASH LUMINAIRE USER MANUAL
TROUBLESHOOTING
Troubleshooting Guide
The following table provides a list of common start-up problems and possible solutions.
Symptom Solution(s) Refer to...
No power to luminaire.
Ensure power cable is properly connected to Neutrik
input connector.
page 10
Ensure power is switched on at source (mains,
disconnect box, etc.)
n/a
No console control.
Ensure DMX512 or Ethernet data cable is properly
connected.
page 20
Ensure DMX512 address setting is correct. page 24
DMX512 control not working
correctly throughout daisy-chain.
Ensure data cables are correctly configured. page 20
Ensure termination connector is installed at last
luminaire in data link.
page 12
Lamp does not strike at power-up. Configure lamp to start at power-up. page 33
Comm LED is red indicating that no
valid DMX or Ethernet signal is
detected. Ensure DMX512 or Ethernet data cable is properly
connected.
Check console.
page 20
No Ethernet control.
Ensure that luminaire is not also receiving a DMX
signal. If both valid DMX and Ethernet control are
being received, DMX control will take precedence.
page 23
Beam obstructed by gobo in open
position.
Set new gobo zero position. page 46
Luminaire won’t take software
update.
Remove active control (DMX512 or Art-Net). page 56
Comm LED flashing red or green.
Indicates an internal error on the fixture. Check Status
screen to isolate.
page 49