Pro Boat PRB0200 - Manual (Page 3)

abuse, negligence, commercial use, or
modification of or to any part of the Product.
This warranty does not cover damage
due to improper installation, operation,
maintenance, or attempted repair by anyone
other than Horizon. Return of any goods by
Purchaser must be approved in writing by
Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR
SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS
IN ANY WAY CONNECTED WITH THE
PRODUCT, WHETHER SUCH CLAIM
IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, OR STRICT LIABILITY.
Further, in no event shall the liability of
Horizon exceed the individual price of the
Product on which liability is asserted. As
Horizon has no control over use, setup,
final assembly, modification or misuse, no
liability shall be assumed nor accepted for
any resulting damage or injury. By the act of
use, setup or assembly, the user accepts all
resulting liability.
If you as the Purchaser or user are not
prepared to accept the liability associated
with the use of this Product, you are advised
to return this Product immediately in
new and unused condition to the place of
purchase.
Law: These Terms are governed by Illinois
law (without regard to conflict of law
principals).
Safety Precautions
This is a sophisticated hobby Product and
not a toy. It must be operated with caution
and common sense and requires some basic
mechanical ability. Failure to operate this
Product in a safe and responsible manner
could result in injury or damage to the
Product or other property. This Product is
not intended for use by children without
direct adult supervision. The Product manual
contains instructions for safety, operation
and maintenance. It is essential to read and
follow all the instructions and warnings
in the manual, prior to assembly, setup or
use, in order to operate correctly and avoid
damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of
purchase cannot provide warranty support
or repair. Once assembly, setup or use of
the Product has been started, you must
contact Horizon directly. This will enable
Horizon to better answer your questions and
service you in the event that you may need
any assistance. For questions or assistance,
please direct your email to productsupport@
horizonhobby.com, or call 877.504.0233 toll
free to speak to a service technician.
Inspection or Repairs
If this Product needs to be inspected
or repaired, please call for a Return
Merchandise Authorization (RMA). Pack the
Product securely using a shipping carton.
Please note that original boxes may be
included, but are not designed to withstand
the rigors of shipping without additional
protection. Ship via a carrier that provides
tracking and insurance for lost or damaged
parcels, as Horizon is not responsible
for merchandise until it arrives and is
accepted at our facility. A Service Repair
Request is available at www.horizonhobby.
com on the “Support” tab. If you do not have
internet access, please include a letter with
your complete name, street address, email
address and phone number where you can
be reached during business days, your RMA
number, a list of the included items, method
of payment for any non-warranty expenses
and a brief summary of the problem. Your
original sales receipt must also be included
for warranty consideration. Be sure your
name, address, and RMA number are clearly
written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must
include your original sales receipt verifying
the proof-of-purchase date. Provided
warranty conditions have been met, your
Product will be repaired or replaced free of
charge. Repair or replacement decisions are
at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by
warranty the repair will be completed
and payment will be required without
notification or estimate of the expense
unless the expense exceeds 50% of the
retail purchase cost. By submitting the item
for repair you are agreeing to payment of the
repair without notification. Repair estimates
are available upon request. You must include
this request with your repair. Non-warranty
repair estimates will be billed a minimum
of ½ hour of labor. In addition you will be
billed for return freight. Please advise us of
your preferred method of payment. Horizon
accepts money orders and cashiers checks,
as well as Visa, MasterCard, American
Express, and Discover cards. If you choose
to pay by credit card, please include your
credit card number and expiration date.
Any repair left unpaid or unclaimed after 90
days will be considered abandoned and will
be disposed of accordingly. Please note:
non-warranty repair is only available on
electronics and model engines.
Electronics and engines requiring inspection
or repair should be shipped to the following
address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty
inspection or repair should be shipped to the
following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 with any
questions or concerns regarding this
product or warranty.