Pro Boat PRB2114 - Manual (Page 2)

Warranty
Limited Warranty
Pro Boat warranties this product to be free
from defects in materials and workmanship at
the date of purchase. This warranty is limited
to the original purchaser of this electronic
speed control and is not transferable. This
warranty will not cover ESC’s that have
been modified, misused or serviced by an
unauthorized service center.
Your warranty may be voided if:
• Reverse voltage is applied to your Pro
Boat ESC (e.g., connecting battery pack
backward, plugging battery into the motor
connector wires, etc.)
• Alteration or removal of the battery plug or
connectors
• Allowing your wires to become frayed or
shorted
• Use of less than 4-cell (4.8-volt) or more
than 8-cell (9.6-volt) battery packs
• Tampering with any of the electronic
components
Under no circumstances will the buyer
be entitled to consequential or incidental
damages. This limited warranty gives you
specific legal rights; you also have other rights
that may vary from state to state. If your
electronic speed control is in need of repair,
please ship it freight prepaid to:
Horizon Service Center
ATTN: PRO BOAT Service
4105 Fieldstone Road
Champaign, Illinois 61822
Phone toll-free 1-877-504-0233
Warranty (cont)
Include your complete name and address
information inside the carton, as well as on the
return address area. Include a brief summary
of the problem. Date your correspondence and
be sure to print your name and address on this
enclosure. Also, include a phone number where
you can be reached during the business day.
To receive warranty service, your original dated
sales receipt must be included to verify your
proof of purchase date. Providing warranty
conditions have been met, your Pro Boat ESC
will be repaired or replaced free of charge.
Phone toll-free 1-877-504-0233.
Non-Warranty Repairs
Should your repair cost exceed 50% of the
retail purchase price, you will be provided with
an estimate advising you of your options. Any
return freight for non-warranty repairs will be
billed to the consumer.
For non-warranty repairs, please advise us
of the credit card you prefer to use. Horizon
Service Center accepts Visa or MasterCard.
Please include your card number and expiration
date. Horizon Service Center also accepts
money orders.
Steering servo operates but the motor does
not run
Programming is not complete. Reprogram the
ESC by following the programming instructions.
Speed control connected to receiver incorrectly.
Refer to manufacturer’s instructions.
Motor defective. Test motor independently,
repair or replace as needed.
Low batteries. Change as needed.
Throttle neutral trim not centered. Adjust
throttle trim adjustment.
Troubleshooting Guide
Symptom Solution
Motor capacitors broken/missing. Repair or
replace.
Motor noise. Move receiver further away from
ESC, motor and wiring.
Transmitter batteries low. Replace batteries.
Interference transmitted on or near radio
frequency. Relocate or chance radio channels
(see manufacturer’s instructions).
Throttle trim may be set improperly. See radio
instruction manual.
ESC program does not match transmitter.
Reprogram ESC.
Transmitter adjusted improperly. See radio
instructions for proper adjustment.
ESC programmed incorrectly. Reprogram ESC.
Expectations too great on speed of boat. Lower
expectations for speed of boat.
Receiver wired incorrectly. Check polarity and
orientation of control plugs.
Radio inoperational. See radio instruction
manual.
Batteries discharged. Recharge or replace.
Steering and motor do not function
Full speed not attainable
Motor slows but will not stop
Reduced radio range/interference
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©2004 Horizon Hobby, Inc.