Warranty and service – PS Engineering PMA4000 Pilot’s Guide User Manual

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PMA4000 TSO Pilot Guide & User Manual

Warranty and Service

In order for the factory warranty to be valid, the installations in a certified air-
craft must be accomplished by an FAA- approved agency, and authorized PS
Engineering dealer.
PS Engineering, Inc. warrants this product to be free from defect in material
and workmanship for a period of one year from the date of installation. During
this one-year warranty period, PS Engineering, Inc., at its option, will send a
replacement unit at our expense if the unit should be determined to be defec-
tive after consultation with a factory technician. The customer is responsible
for return shipment costs.
This warranty is not transferable. Any implied warranties expire at the expira-
tion date of this warranty. PS Engineering SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty does not
cover a defect that has resulted from improper or unreasonable use or mainte-
nance as determined by us. This warranty is void if there is any attempt to dis-
semble this product without factory authorization. This warranty gives you
specific legal rights, and you may also have other rights that may vary from
state to state. Some states do not allow the exclusion of limitation of incidental
or consequential damages, so the above limitation or exclusions may not apply
to you.

Factory Service

The PMA4000 is covered by a one-year limited warranty. See warranty infor-
mation.
Call PS Engineering, Inc. at (865) 988-9800 before you return the unit. This
will allow the service technician to provide any other suggestions for identify-
ing the problem and recommend possible solutions.
After discussing the problem with the technician and you obtain a Return Au-
thorization Number, ship product to:

PS Engineering, Inc.
Attn. Service Department
9800 Martel Road
Lenoir City, TN 37772
(865) 988-9800 FAX (865) 988-6619.
www.ps-engineering.com/suport.shtml

If no method of payment is provided, the units will be returned COD.

Units that arrive without an RMA number, or telephone number for a
responsible contact, will be returned un-repaired.
PS Engineering is not responsible for items sent via US Mail.

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