PS Engineering PMA5000EX Pilot’s Guide - Manual (Page 11)

202-550-0100 Page 11 Jan 2010 PMA5000EX Pilot Guide
what you expect, try increasing the volume as described above. It will
take about 10 seconds to go from minimum to maximum volume.
Warranty & Service
In order for the factory warranty to be valid, the installations must be accomplished by an FAA-
(or other ICAO agency) certified avionics shop and authorized PS Engineering dealer. If the
unit is being installed by a non-certified individual, a factory-made intercom harness must be
used for the warranty to be valid.
PS Engineering, Inc. warrants this product to be free from defect in material and
workmanship for a period of one (1) years from the date of retail sale
by authorized PS
Engineering dealer. During the warranty period, PS Engineering, Inc., at its option, will send a
replacement unit at our expense if the unit should be determined to be defective after consulta-
tion with a factory technician.
All transportation charges for returning the defective units are the responsibility of the pur-
chaser. All domestic transportation charges for returning the exchange or repaired unit to the
purchaser will be borne by PS Engineering, Inc. The risk of loss or damage to the product is
borne by the party making the shipment, unless the purchaser requests a specific method of
shipment. In this case, the purchaser assumes the risk of loss.
This warranty is not transferable. Any implied warranties expire at the expiration date of this
warranty. PS Engineering SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUEN-
TIAL DAMAGES. This warranty does not cover a defect that has resulted from improper han-
dling, storage or preservation, or unreasonable use or maintenance as determined by us. This
warranty is void if there is any attempt to dissemble this product without factory authorization.
This warranty gives you specific legal rights, and you may also have other rights, which may
vary from state to state. Some states do not allow the exclusion of limitation of incidental or
consequential damages, so the above limitation or exclusions may not apply to you.
All items repaired or replaced under this warranty are warranted for the remainder of the origi-
nal warranty period. PS Engineering, Inc. reserves the rights to make modifications or improve-
ments to the product without obligation to perform like modifications or improvements to previ-
ously manufactured products.
Factory Service
The units are covered by a one-year limited warranty. See warranty information. Call PS Engi-
neering, Inc. at (865) 988-9800 before you return any unit. This will allow the service technician
to provide any other suggestions for identifying the problem and recommend possible solutions.
After discussing the problem with the technician and you obtain a Return Authorization Num-
ber, ship product to:
PS Engineering, Inc.
Attn: Service Department
9800 Martel Rd.
Lenoir City, TN 37772
(865) 988-9800 FAX (865) 988-6619
Email: [email protected]
Units that arrive without an RMA number, or telephone number for a responsi-
ble contact, will be returned un-repaired. PS Engineering is not responsible for
items sent via US Mail.