Section iv- warranty and service, Warranty, Factory service – PS Engineering PMA6000B User Manual

Page 21: Section iv- warranty and service -1, Warranty -1, Factory service -1

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PS Engineering

PMA6000B Audio Selector Panel and Intercom System

Installation Manual

200-066-0200

Page 4-1

Rev 6, Feb. 2013

Section IV- Warranty and Service

4.1

Warranty

In order for the factory warranty to be valid, the installations in a certified aircraft must be accomplished
by an FAA- certified avionics shop and authorized PS Engineering dealer. If the unit is being installed by
in an experimental aircraft by the owner/builder, a factory-made harness must be installed for the war-
ranty to be valid.

PS Engineering, Inc. warrants this product to be free from defect in material and workmanship for a pe-
riod of one (1) year from the date of sale. During this one-year warranty period, PS Engineering, Inc., at
its option, will send a replacement unit at our expense if the unit should be determined to be defective
after consultation with a factory technician.

This warranty is not transferable. Any implied warranties expire at the expiration date of this warranty.
PS Engineering SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty does not cover a defect that has resulted from improper or unreasonable use or maintenance
as determined by us. This warranty is void if there is any attempt to dissemble this product without factory
authorization. This warranty gives you specific legal rights, and you may also have other rights which
may vary from state to state. Some states do not allow the exclusion of limitation of incidental or conse-
quential damages, so the above limitation or exclusions may not apply to you.

4.2

Factory Service

The unit is covered by a one-year limited warranty. See warranty information. Contact PS Engineering,
Inc. at (865) 988-9800, fax (865) 988-6619, or

www.ps-engineering.com/support.shtml

before you return

the unit. This will allow the service technician to provide any other suggestions for identifying the prob-
lem and recommend possible solutions.

After discussing the problem with the technician and you obtain a Return Authorization Number, ship
product to:

Service Department
PS Engineering, Inc.
9800 Martel Rd
Lenoir City, TN 37772
(865) 988-9800 FAX (865) 988-6619
Email:

[email protected]

Units that do not have an RMA number, a complaint and/or a contact phone number reachable during
business hours, will be refused from the Certified Repair Facility.

PS Engineering will not be responsible for units that are shipped via Mail or Parcel Post.

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