Troubleshoot your 4k broadcast module, Err (error) link status, Symptom – RED 4K BROADCAST MODULE User Manual
Page 19: Potential resolution, Video does not display correctly, Symptoms, Potential resolutions, No timecode in via 4k broadcast module, Red 4k broadcast module operation guide
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RED 4K BROADCAST MODULE OPERATION GUIDE
955-0072, REV-D | 19
ERR (ERROR) LINK STATUS
SYMPTOM
The 4K Broadcast menu shows that the Link Status for either the Camera or Module is “Err” (error).
POTENTIAL RESOLUTION
Reboot the BRAIN.
Remove the 4K Broadcast Module and the adaptor module. Check the module connectors. If the connectors
have dust or debris, clean the connectors. If any connectors are damaged, contact your Bomb Squad
representative.
Use a different adaptor module.
VIDEO DOES NOT DISPLAY CORRECTLY
SYMPTOMS
Image does not display.
Image freezes.
Quadrants are not in sync.
POTENTIAL RESOLUTIONS
Go to Menu > Settings > Display > 4K Broadcast and select Video Reset. This resets the video connection.
Go to Menu > Settings > Project > Format > UHD and re-select the Resolution. Then select Set Format.
NO TIMECODE IN VIA 4K BROADCAST MODULE
SYMPTOMS
Camera does not receive timecode signal when a timecode generator is connected to the 4K Broadcast Module.
The TC indicator does not illuminate green.
POTENTIAL RESOLUTIONS
Ensure that each of the following has the same frame rate:
Sensor Frame Rate
Project Time Base
Timecode generator
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TROUBLESHOOT YOUR
4K BROAdCAST MOdULE