Reliable 100CH - Manual (Page 15)

10
Reliable Corporation (“Reliable”) warrants to the original purchaser of the boiler noted
above from Reliable (the “Reliable Boiler Tank”) that it will be free from defects in
materials and workmanship when utilized for normal use by the original purchaser
only. Should the Reliable Boiler Tank need replacement, Reliable will do so at no parts
and labor cost to the original purchaser, exclusive of shipping.
Subject to the conditions and limitations set forth below, Reliable will either repair or
replace any part of a Reliable Boiler Tank that proves defective by reason of improper
workmanship or materials. If the defective Reliable Boiler Tank is no longer available and
cannot be repaired effectively or replaced with an identical model, Reliable shall replace
the defective Reliable Boiler Tank with a current Reliable Boiler Tank of equal or greater
value. Repaired parts or replacement products will be provided by Reliable on an exchange
basis, and will be either new or refurbished to be functionally equivalent to new. If Reliable
is unable to repair or replace a Reliable Boiler Tank, it will refund the current value of that
Reliable Boiler Tank at the time the warranty claim is made.
This limited warranty does not cover any damage to a Reliable Boiler Tank that results
from improper installation, accident, abuse, misuse, unreasonable use, natural disaster,
insufficient or excessive electrical supply, abnormal mechanical or environmental
conditions or any unauthorized disassembly, repair or modification. This limited warranty
does not extend to any indirect, consequential or incidental damages that may be suffered
by a user from the use of a Reliable Boiler Tank, including without limitation, any liability for
third party claims for damage, and is limited to the amount paid by the original purchaser
for the Reliable Boiler Tank with respect to which this limited warranty protection applies.
This limited warranty does not apply with respect to products that have been altered or
which are missing serial numbers or for products not purchased directly from Reliable or a
dealer authorized by Reliable to sell the Reliable Boiler Tank.
This limited warranty is the only warranty that applies to the Reliable Boiler Tank,
supersedes any and all terms that may be contained in any other document or purchase
order and may not be altered or amended except expressly in writing by Reliable.
To obtain a repair or replacement under the terms of this warranty, please contact our
customer service group at 1 800 268 1649 or at [email protected]. You
will be required to submit an original receipt via fax or e-mail. The receipt must reflect
that you are the original purchaser, the product was bought directly from Reliable or from
an authorized Reliable dealer and that the warranty claim is being made in compliance
with the terms set out in this document or any subsequent document issued by Reliable
in connection with this policy. You will be issued a return authorization number (RA#) and
asked to ship the defective product together with proof of purchase and RA#, prepaid
insured to the following address: Reliable Corporation, 5–100 Wingold Ave, Toronto, ON M6B
4K7.
Freight collect shipments will be refused. The risk of loss or damage in transit will be borne
by the customer. Once Reliable receives the defective product, it will initiate the repair or
replacement process.
RELIABLE CORPORATION LIfETIME
PRODUCT WARRANTY POLICY fOR
PRESSURIZED STEAM BOILER TANKS