Sceptre SB301524W - Manual (Page 31)

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Smart Sound Bar 2.1 User Manual
LIMITED PRODUCT WARRANTY
Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY” on
parts and labor (90 days for commercial use) and is only valid when purchased from an
Authorized Reseller, only on new and non-refurbished product, and available to
customers in the Continental US, Alaska, Hawaii and Puerto Rico. See below for the
SCEPTRE Extended Service warranty.
SCEPTRE’s Responsibility
SCEPTRE units purchased from an authorized SCEPTRE U.S. Reseller in the United
States and that are used in the fifty (50) United States or Puerto Rico and Canada are
warranted to be free from manufacturing defects in materials and workmanship for a
period of one (1) year from the date of their original retail purchase (or a period of ninety
(90) days for commercial use). If the unit fails to conform to this warranty, we will service
the units using new or refurbished parts. In the event that the part required for
replacement is no longer in production and/or is obsolete, SCEPTRE will repair or
replace the unit with similar or like parts of equal value. If a similar or like part is not
available, a charge may be incurred to the owner, for any upgraded parts substituted.
Service Labor
During a period of one (1) year from the effective warranty date (or a period of ninety
(90) days for commercial use), SCEPTRE will provide, when needed, service labor to
repair a manufacturing defect at its designated Service Center. To obtain warranty
service in the United States, you must first call our Customer Support at (800) 788-2878.
The determination of service will be made by SCEPTRE Customer Support. PLEASE
DO NOT RETURN YOUR UNIT TO SCEPTRE WITHOUT PRIOR AUTHORIZATION.
Parts
New or remanufactured parts will be used for repairs by SCEPTRE at its designated
Service Center for one (1) year (or ninety (90) days for commercial use) from the
effective warranty date. Such replacement parts are warranted for the remaining portion
of the original warranty period.
Service
During the one (1) year (or ninety (90) days for commercial use) warranty period,
SCEPTRE will, at its option and sole discretion, repair or replace defective parts,
including replacement of the entire Panel. The Customer will be required to ship the unit
to the Service Center indicated at the time Customer Support is contacted to make the
necessary repairs, you are responsible for all transportation charges to the service
facility. SCEPTRE is not responsible for the de-installation or re-installation of the unit.
Packaging and Shipping Instruction
When you send the product to an authorized SCEPTRE service facility you must use
the original carton box and packing material or an equivalent as designated by
SCEPTRE. If you no longer have them please
contact Sceptre’s Customer Support.
Not Covered
This warranty does not cover the following: cosmetic defects; damage, malfunctions, or
failures resulting from shipping or transit accidents, abuse, misuse, operation contrary to
furnished instructions, operation on incorrect power supplies, operation with faulty
associated equipment, modification, alteration, improper servicing, tampering and or,
damage from fire, water, lightning, power surges, abnormal environmental conditions, or
other acts of nature; normal wear and tear (SCEPTRE reserves the right to determine
“wear and tear” on any and all products); unsatisfactory audio performance not caused