StarTech.com DRW113ATABK - Manual (Page 3)

Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Monitoring Your Hard Disk Drive and Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing Your Swap Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using Your Swap Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
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Troubleshooting Swap Manager
If you have installed a new drive but there is no new icon listed in Swap Manager, first
make sure that you have clicked the Swap In icon to let Swap Manager know that there
is a new drive. If that does not work, check the following:
• Make sure that the hardware is properly installed and that all cables are properly
connected and firmly seated.
• Make sure that the drive bay is connected to the secondary IDE channel. The
primary IDE channel is not accessed by Swap Manager.
• If you are using two drives on the secondary IDE channel, one has to be configured
as a Master drive and the other as a Slave drive. If you have been swapping drives,
make sure you have not inadvertently put two Master drives or two Slave drives on
the same channel.
• Make sure that the drive caddy is firmly seated in the bay and that the bay has been
locked. If the bay is not locked, no power will be supplied to the drive and Swap
Manager will not detect it.
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