Troubleshooting – Studiologic Numa Piano User Manual

Page 19

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NUMA Piano by Studiologic®

19

Troubleshooting

Problem

Possible cause

Solution

NUMA Piano does not

turn on.

No power is supplied.

Defective power

cable. Fuse is blown

inside the NUMA

Piano.

Please make sure that

power is available and

switched on. Check

the power cable and

the internal fuse and

replace if needed, with

fuse as specified on

page 65.

NUMA Piano does not

send MIDI data.

MIDI Module is

switched off.

Switch MIDI Module

on by pressing On/Off.

NUMA Piano can not be

controlled via MIDI.

MIDI data are not

sent on MIDI channel

1 or 2

Please send MIDI data

only on MIDI channel

1 and/or 2

NUMA Piano just plays /

sends a fixed velocity

value

Fixed Velocity is

selected.

Select a different

velocity curve.

No sound is heard.

Sound Bank is

switched off.

Volume is set to 0.

Defective connecting

cable / headphone.

A sustain pedal is

connected to

Expression pedal

input.

Switch Sound Bank on

by pressing On/Off.

Set the Volume to a

higher level.

Change the cable /

headphone.

Unplug the sustain

pedal from expression

pedal in.

Only one sound is

heard in split or layer

mode.

Balance knob is set

to either Upper or

Lower.

Change the Balance

value.

No sound from the

audio input is heard.

Level of Audio In is

set to minimum.

External sound

device is not playing.

Defective cable

connection.

Adjust Level.

Check if the external

sound device sends

audio signal. Change

the connection cable.

Sustain pedal holds

notes if it is not pressed,

but cuts notes if

pressed.

The contact of the

sustain pedal in use is

closed at rest.

Plug in a sustain pedal

where contact is open

at rest.

Adjustments e.g. of

effect Amount or effect

Mix are not sent by

NUMA Piano or cannot

be recorded with a

sequencer software.

NUMA Piano is not

set to MIDI channel

16.

The MIDI Input of the

sequencer is not set

either to channel 16

or to “all inputs”.

Set MIDI Module to

MIDI channel 16 and

switch it on.

Set the input of the

sequencer to MIDI

channel 16 or to “all

inputs”.

Other MIDI sound

modules do not

automatically tune

themselves to the

NUMA Piano.

The other sound

module ignores MIDI

SysEx messages.

The MIDI channels

are not identical.

This feature is not

supported by the

other sound module.

Enable the sound

module to receive and

process MIDI SysEx

messages.

Set the NUMA Piano

and the sound module

to the same MIDI

channel.

Troubleshooting

E

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