Tie Down 66 Actuator - Manual (Page 6)

TIE DOWN ENGINEERING LIMITED WARRANTY
Limited Warranty TIE DOWN ENGINEERING Inc (“TIE DOWN") warrants its products to be free from defects in materi-
al and workmanship for one year from date of delivery to the original purchaser when properly installed, used and main-
tained by the purchaser.
This warranty does not apply to damage or loss caused by any or all of the following circumstances or conditions:
• Damage caused during installation.
• Parts, accessories, materials or components used with or replacing any TIE DOWN braking system not
obtained from or approved in writing by TIE DOWN.
• Misapplication, misuse and failure to follow the directions or observe cautions and warnings on installation,
operation, application, inspection or maintenance specified in any TIE DOWN quotation, acknowledgement,
sales literature, specification sheet or installation instruction and service manual ("applicable literature").
• Use of product in any other application other than those described in TIE DOWN’s product
information materials.
If any TIE DOWN products are found upon TIE DOWN's examination to have been defective when supplied, TIE DOWN
will either: credit the purchaser's account for the purchase price of the TIE DOWN product; replace the TIE DOWN prod-
uct; or repair the product. TIE DOWN has sole discretion in choosing which option to provide. For this LIMITED WAR-
RANTY to apply, TIE DOWN must receive notice of the alleged defect within 30 days of either the discovery of the
alleged defect or the expiration of the warranty period, whichever is earlier. Any claim not made within this period shall
conclusively be deemed waived.
If requested by TIE DOWN, purchaser shall return the alleged defective product to TIE DOWN for examination at pur-
chasers expense. TIE DOWN will not pay for expenses incurred in returning a product to TIE DOWN without TIE
DOWN's prior written authority. TIE DOWN shall not be liable for any other expenses purchaser incurs to remedy any
defect. Purchasers waive subrogation on all claims under any insurance.
Limitation of Liability: It is expressly agreed that the liability of TIE DOWN is limited and TIE DOWN does not function
as an insurer. THE REMEDIES SET FORTH IN THIS WARRANTY SHALL CONSTITUTE THE EXCLUSIVE REMEDIES
AVAILABLE TO THE PURCHASER OR USER AND ARE IN LIEU OF ALL OTHER REMEDIES, EXPRESS OR
IMPLIED. THE LIABILITY OF TIE DOWN, WHETHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY OR OTHER-
WISE, SHALL NOT EXCEED THE PURCHASE PRICE OF THE PARTICULAR PRODUCT MANUFACTURED, SOLD
OR SUPPLIED BY TIE DOWN.
To Obtain Technical Assistance: To enable TIE DOWN to respond to a request for assistance or evaluation of cus-
tomer or user operating difficulty, please provide at a minimum the following information by calling 1-800-241-1806:
• Model number, serial number and all other data on the specific component which appears to be
involved in the difficulty.
• The date and from whom you purchased your TIE DOWN product.
• State your difficulty, being sure to mention at least the following: Application, Nature of load involved,
and Weight of the load.
Field Service If field service at the request of the purchaser is rendered and the difficulty is found not to be with TIE
DOWN's product, the purchaser shall pay the time and expense (at the prevailing rate at the time of service) of seller's
field representative(s). Charges for service, labor and other expenses that have been incurred by the purchaser, its cus-
tomer or agent without prior written authorization of TIE DOWN will not be accepted.