Tii 96-00 User Manual

Page 2

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• Terminate additional voice pairs to remaining non

terminated rockers as required.

Assure all rockers are in the down position and close
customer security cover.

CUSTOMER TELEPHONE WIRE INTEGRITY TESTING

Open customer security cover.

• Insert RJ-11 plug into customer test jack to isolate

telco from customer wiring.

Lift all rockers to the up position.

Insert customer telephone wire into rocker wire guides
as shown (see Figure 3).

Terminate rocker (lower rocker all the way).

• Using an ohmmeter, insert probes into test ports as

shown (see Figure 3), and check for continuity.

• Customer wiring is ok if meter does not indicate a

short circuit.

• Repeat test for all four sets of customer telephone

wires. If the customer telephone wire does not show a
meter reading, then it has a break in it.

Close customer security cover and inform customer.

CENTRAL OFFICE SIGNAL TESTING

Open customer security cover.

• Using a working telephone, insert telephone RJ-11

plug into customer test jack (see Figure 4).

Wait a few seconds, lift receiver, and listen for tone.

• If tone is not present, then contact central office

service provider.

• If dial tone is present, then a problem exists in the

customer telephone wires.

Figure 3

Figure 4

Test Probes

Customer Telephone Wire

RJ11 Plug From a Good

Working Telephone

Customer Test Jack

Customer Telephone Wires

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