0 product support, Live logging, Contact usl – USL HSW-602 User Manual

Page 19

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Page  19  of  26  

Restore  Factory  Settings  

 
The  HSW-­‐602  can  be  returned  to  factory  settings.    To  reset  the  settings:  

1. Turn  off  the  HSW.  
2. Hold  both  the  HDMI  6  Live  and  HDMI  6  Preview  buttons  down.  
3. Turn  on  the  HSW.  
4. All  the  LEDs  will  light,  then  the  red  and  yellow  LEDs  will  begin  flashing  alternately.    You  can  now  

release  the  HDMI  6  buttons.  

5. The  HSW  will  boot  as  normal,  with  the  configuration  reverted.  

The  firmware  version  will  remain  the  same.    Link  Local  dynamic  IP  address  will  be  restored,  and  revert  to  
the  default  IP.  

5.0 Product  Support  

 

Live  Logging  

 
The  HSW-­‐602  has  a  live  log  available  for  access.    To  view  the  non-­‐interactive  live  logs,  open  a  terminal  
program  and  connect  via  telnet  to  port  23.    The  HSW  will  display  information  that  can  be  forwarded  to  
USL  to  help  diagnosing  any  issues  encountered.  

Contact  USL  

 
USL  proudly  stands  behind  its  products.    We  are  ready  to  answer  questions  about  the  installation  or  
operation  of  the  HSW-­‐602.    The  manual,  application  notes  and  other  documents  are  available  on  our  
website.    You  may  contact  USL  by:  
 
Phone:   +1  (805)  549-­‐0161  
Email:  

[email protected]

 

File  a  support  ticket  electronically  at:  

www.uslinc.com/support

 

 
Please  check  the  USL  website  for  the  latest  software  updates  for  the  HSW-­‐602.  

www.uslinc.com

 

 
USL  is  interested  in  your  comments.    Please  feel  free  to  contact  us  with  any  comments  or  suggestions.  
 

 

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