0 product support, Live logging, Contact usl – USL HSW-602 User Manual
Page 19

Page 19 of 26
Restore Factory Settings
The
HSW-‐602
can
be
returned
to
factory
settings.
To
reset
the
settings:
1. Turn
off
the
HSW.
2. Hold
both
the
HDMI
6
Live
and
HDMI
6
Preview
buttons
down.
3. Turn
on
the
HSW.
4. All
the
LEDs
will
light,
then
the
red
and
yellow
LEDs
will
begin
flashing
alternately.
You
can
now
release the HDMI 6 buttons.
5. The HSW will boot as normal, with the configuration reverted.
The
firmware
version
will
remain
the
same.
Link
Local
dynamic
IP
address
will
be
restored,
and
revert
to
the
default
IP.
5.0 Product Support
Live Logging
The
HSW-‐602
has
a
live
log
available
for
access.
To
view
the
non-‐interactive
live
logs,
open
a
terminal
program
and
connect
via
telnet
to
port
23.
The
HSW
will
display
information
that
can
be
forwarded
to
USL
to
help
diagnosing
any
issues
encountered.
Contact USL
USL
proudly
stands
behind
its
products.
We
are
ready
to
answer
questions
about
the
installation
or
operation
of
the
HSW-‐602.
The
manual,
application
notes
and
other
documents
are
available
on
our
website.
You
may
contact
USL
by:
Phone:
+1
(805)
549-‐0161
Email:
File a support ticket electronically at:
www.uslinc.com/support
Please
check
the
USL
website
for
the
latest
software
updates
for
the
HSW-‐602.
www.uslinc.com
USL
is
interested
in
your
comments.
Please
feel
free
to
contact
us
with
any
comments
or
suggestions.