Zapco AG Reference-series - Manual (Page 93)

92
Technical Assistance
Should you experience a problem with your Reference Series amplifier,
please contact the dealer that sold you this product. If your dealer is unable
to solve your problem, you may contact the factory service department
directly.
Phone: (209) 577-4268 Monday - Friday, 8AM - 5PM Pacific Standard
Time
FAX: (209) 577-8548
Also, check our web page, www.zapco.com, for tips. You can also e-mail
for technical help directly from our web page.
If you need to return this product for repair, please call the factory for a
Return Materials Authorization (RMA) number. We will ask you for
information that will include your name, return shipping address, daytime
phone number, model and serial number, and a detailed description of your
problem. A photocopy of your original purchase receipt is necessary to
determine warranty status and should also be included. Once we issue you
an RMA, please write it in a highly visible area on the package. ZAPCO will
not accept any packages that do not have a valid RMA number clearly
marked on the outside of the package.
Once you have a valid RMA number, send all repairs to:
A.R.P.A. of America Corp.
D.b.a. Zapco
Attn.: Service Department
413 S. Riverside Drive
Suite D
Modesto, California, 95354