Ram Trucks 2015 Cargo Van Commercial - Warranty Manual - Manual (Page 4)

1. Your Legal Rights Under These Limited Warranties . . . 4
2. What’s Covered Under Chrysler Group LLC’s
Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.1 Basic Limited Warranty . . . . . . . . . . . . . . . . . . 5
2.2 Corrosion Warranty . . . . . . . . . . . . . . . . . . . . . 8
2.3 Restraint System Limited Warranty (Vehicles sold
and registered in the State of Kansas only) . . . . . 9
2.4 Powertrain Limited Warranty . . . . . . . . . . . . . . 9
3. What’s Not Covered . . . . . . . . . . . . . . . . . . . . . . 12
3.1 Modifications Not Covered . . . . . . . . . . . . . . . 12
3.2 Environmental Factors Not Covered . . . . . . . . . 13
3.3 Maintenance Costs Not Covered . . . . . . . . . . . 13
3.4 Racing Not Covered . . . . . . . . . . . . . . . . . . . 14
3.5 Certain Kinds of Corrosion Not Covered . . . . . 14
3.6 Other Exclusions . . . . . . . . . . . . . . . . . . . . . . 15
3.7 Total Loss, Salvage, Junk, or Scrap Vehicles
Not Covered . . . . . . . . . . . . . . . . . . . . . . . . 16
3.8 Restricted Warranty . . . . . . . . . . . . . . . . . . . . 16
4. Other Terms of Your Warranties . . . . . . . . . . . . . . 17
4.1 Exchanged Parts May Be Used in Warranty
Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.2 Pre-Delivery Service . . . . . . . . . . . . . . . . . . . 18
4.3 Production Changes . . . . . . . . . . . . . . . . . . . . 18
5. Emission Warranties Required By Law . . . . . . . . . 19
5.1 Federal Emission Warranty . . . . . . . . . . . . . . . 19
5.2 Emission Performance Warranty . . . . . . . . . . . 20
6. How to Get Warranty Service . . . . . . . . . . . . . . . . 21
6.1 Where to Take Your Vehicle . . . . . . . . . . . . . . 21
6.2 How To Get Roadside Assistance Service -
U.S. or Canada Only * . . . . . . . . . . . . . . . . . 23
6.3 Emergency Warranty Repairs . . . . . . . . . . . . . 25
6.4 Getting Service Under the Federal Emission
Performance Warranties . . . . . . . . . . . . . . . . . 25
TABLE OF CONTENTS
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