Troubleshooting – Desa Tech CCL3018NR User Manual

Page 26

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26

POSSIBLE CAUSE

1. Not enough air

2. Gas regulator defective
3. Residues from manufacturing

processes and logs curing

1. Not enough combustion/ven-

tilation air

1. Turning control knob to HI po-

sition when burner is cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orifice

1. When heated, vapors from fur-

niture polish, wax, carpet
cleaners, etc. may turn into
white powder residue

1. Battery is not installed.

Battery power is low

1. Metal expanding while heat-

ing or contracting while
cooling

REMEDY

1. Check burner for dirt and de-

bris. If found, clean burner
(see Cleaning and Mainte-
nance
, page 23)

2. Replace gas control
3. Problem will stop after a few

hours of operation

1. Refer to Air for Combustion

and Ventilation requirements
(page 5)

1. Turn control knob to LO posi-

tion and let warm up for a minute

2. Operate burner until air is re-

moved from line. Have gas
line checked by local natural
or propane/LP gas company

3. Observe minimum installation

clearances (see page 9)

4. Clean burner (see Cleaning

and Maintenance, page 23) or
replace burner orifice

1. Turn heater off when using

furniture polish, wax, carpet
cleaners or similar products

1. Replace 9-volt batteries in re-

ceiver and hand-held remote
control

1. This is common with most

heaters. If noise is exces-
sive, contact qualified ser-
vice person

OBSERVED PROBLEM

Slight smoke or odor during ini-
tial operation

Moisture/condensation noticed
on windows

Heater produces a whistling
noise when burner is lit

White powder residue forming
within burner box or on adja-
cent walls or furniture

Remote does not function

Heater produces a clicking/tick-
ing noise just after burner is lit
or shut off

TROUBLESHOOTING

Continued

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