Accessing voice messages – Cisco IP Phone 7945G User Manual
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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0
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Accessing Voice Messages
To access voice messages, use the Messages button
.
Note
Your company determines the voice message service that your phone system uses. For the most 
accurate and detailed information, refer to the documentation that came with your voice 
message service.
If you want to...
Then...
Set up and personalize 
your voice message 
service
Press
and follow the voice instructions.
If a menu appears on your phone screen, choose an appropriate menu item.
Check for your new 
voice messages 
Look for:
•
A steady red light on your handset. (This indicator can vary. See
Customizing Rings and Message Indicators, page 55
.)
•
A flashing message waiting icon
and text message on your phone
screen.
Note
The red light and message waiting icon display only when you have a 
voice message on your primary line, even if you receive voice messages 
on other lines.
Listen for:
•
A stutter tone from your handset, headset, or speakerphone when you 
place a call.
Note
The stutter tone is line-specific. You hear it only when using the line 
with the waiting messages.
Listen to your voice 
messages or access the 
voice messages menu
Press
.
Depending on your voice message service, doing so either auto-dials the 
message service or provides a menu on your phone screen.
Send a call to a voice 
message system
Press iDivert. For more information, see the