If you need service or parts, If you need engine service or parts, Note – Troy-Bilt 12165 User Manual
Page 12: Warning, Iwiportant, Notice, Record the model/seria! numbers here, Parts ordering information, Identification numbers
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Parts Ordering Information
If you need service or parts:
For service assistance or parts, contact your local authorized
dealer or the factory.
Your local dealer or service department will need to know the
model/serial numbers of the unit to provide the most efficient
service. See below for information on how to identify and record
the identification numbers for the unit.
If you need engine service or parts:
For engine service or parts, contact your local authorized engine
dealer. Look in the yellow pages of the phone book under
“Engines-Gasoline” for the name of your nearest authorized
engine dealer. An authorized engine dealer can handle all parts,
repairs, and warranty service concerning the engine.
Note:
All replacement parts must conform to our rigid quality specifica
tions. Although some replacement parts we provide may vary
slightly in shape, color or texture from the original parts, any
variations will not affect the fit or performance of these parts on
your unit.
A
WARNING
We urge using only genuine replacement parts which
meet all the latest requirements. Replacement parts
manufactured by others could present safety hazards,
even though they may fit on the unit!
IWIPORTANT:
Left and right sides of the unit are determined by standing
behind the unit, in the operator’s position, and facing in the
direction of forward travel.
NOTICE:
We reserve the right to change specifications, add improve
ments or discontinue the manufacture of any of our equipment
without notice or obligation to purchasers of our equipment.
Identification Numbers
Record the
Model/Seria!
Numbers here:
When ordering parts from us or your local servicing dealer, you
will need to provide the unit’s model/serial number. For your
convenience and ready reference, record this information below.
Product Model/Seria! Number___________________________
Engine Model / Serial Spec. Numbers.
Date of Purchase_________________
Name of Dealer___________________
For customer assistance, contact your nearest authorized deaier or:
GARDEN WAY INCORPORATED
• 1 Garden Way • Troy, New York 12180
Customer Service: 1-800-437-8686 •Technical Service: 1-800-520-5520 • Parts Service: 1-800-648-6776
Outside the United States and Canada:
Customer Service: (518) 391-7007 »Technical Service: (518) 391-7008 • Parts Service: (518) 391-7006 • FAX (518) 391-7332
1905282 (1/99)
Printed in U.S.A.
©1999 Garden Way Incorporated