A warning, Customer service information – Troy-Bilt 12208 User Manual
Page 36
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CUSTOMER SERVICE INFORMATION
Owner Registration Card
Please fill out and mail the enclosed owner
registration card. The purpose of this card is
to register each unit at the factory so that we
can provide you with warranty benefits and
informational bulletins.
Warranty Service
The warranty statement is included in the unit’s literature
package.
Modei/Seriai Numbers
A Model/Serial Numbers decal is located on top of the trans
mission. For ready reference, record these numbers in the
spaces below.
Model Number: ______________________________________
Serial Number:
___________________________________
Authorized Deaier Information
If you purchased your unit from an authorized dealer, record
the dealer's address and phone number below for ready
reference:
Dealer Name:________________________________________
Address:____________________________________________
Phone:______________________________________________
IMPORTANT:
Left and right sides of the unit are determined by standing
behind the unit, in the operator’s position, and facing in the
direction of forward travel.
NOTICE:
We reserve the right to change specifications, add
improvements or discontinue the manufacture of any of our
equipment without notice or obligation to purchasers of our
equipment.
Customer Service and Technical Service
If you have questions or problems with the
unit, contact your local dealer or the factory.
(When calling or writing, provide the
Model/Serial Numbers of the unit.)
Replacement Parts
Factory specified replacement parts are
available from your authorized dealer or
directly from the factory. When ordering
parts, be sure to provide the following:
• Model/Serial Numbers of the unit.
• Part number of the part needed.
• Part Description.
• Quantity needed.
NOTE: All replacement parts must conform to our rigid quality
specifications. Although some replacement parts we provide
may vary slightly in shape, color or texture from the original
parts, any variations will not affect the fit or performance of
these parts on your unit.
Engine Service and Repair
For engine service or repair, contact your
nearest authorized engine dealer (look in the f-
Yellow Pages under “Engines-Gasoline”).
The engine is warranted by the engine man
ufacturer. Any unauthorized work performed
on the engine during the warranty period
may void this warranty. For complete details on the engine
warranty, refer to the engine owner manual.
A WARNING
We urge using only genuine replacement parts, which
meet all the latest requirements. Replacement parts
manufactured by others could present safety hazards,
even though they may fit on the unit.
for customer assistance, contact your nearest authorized deaier or:
GARDEN WAY INCORPORATED
• 1 Garden Way • Troy, New York 12180
Customer Service: 1-800-437-8686 • Technical Service: 1-800-520-5520 • Parts Service: 1-800-648-6776
Customer Service: (518) 391-7007
Outside the United States and Canada:
Technical Service: (518)391-7008 • Parts Service: (518) 391-7006
FAX (518) 391-7332
1905412 Rev. A (3/00)
Printed in U.S.A.
> 2000 Garden Way Incorporated