Troubleshooting, Roubleshooting – Dish Network DVR 942 User Manual

Page 28

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18

T

ROUBLESHOOTING

What’s

Happening

What’s Wrong

What You Can Do

While doing

remote control

procedure, the

remote control

stops working.

• If you don’t press

any button

for 20 seconds in a

programming

sequence, the

remote shuts off its

programming

function.

Start over again.

You cannot find

the key(s)

shown on page

C-1.

• The keys have two

sides.

Turn the keys over until you find the

correct key.

When you press

a button on the

remote control,

the equipment

doesn’t do what

you expect.

• Maybe you didn’t

set the remote to

the mode for the

equipment you

want to control.

• Maybe you’re not

pointing the

remote control

right at the TV (or

other equipment).

• Maybe the remote

control is missing

batteries, maybe

you put the

batteries in the

remote the wrong

way, or maybe the

batteries are weak

or dead.

• Maybe you didn’t

set up the remote

to control the

equipment.

• Press the correct mode button to set the

remote to the mode for the equipment

you want to control.

• The remote control uses IR signals to

control all equipment except for the

receiver (when using UHF). IR signals

travel only 40 feet or less, and can’t go

through walls or other solid objects.

You must point the remote control right

at the equipment, with no objects to

block the signal path.

• If the batteries are missing or dead, put

fresh AAA-size batteries in. If the

remote has fresh batteries, check

whether you put them in the right way.

If you didn’t, take them out and put

them in the right way.

• Make sure you set up the remote

to control all the equipment you want

to use. See Program the Remote to

Control Your TV on page C-4 and

Programming for Other Equipment on

page 4.

The receiver

does things

even though

you didn’t press

any remote

control buttons.

• UHF signals from

a neighbor’s

remote may be

controlling your

receiver.

• See Avoiding Remote Conflicts on page

9 for instructions to correct this

problem.

Your picture is

snowy (or blue

or black).

• You have

accidentally

changed the

channel on your

TV.

• Make sure your TV (and VCR, if

connected) is tuned to the correct

channel. Also try using the Recover

button as described on page C-6.

62book.book Page 18 Tuesday, April 4, 2006 1:45 PM

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