Replacement parts, Specifications, Service hints – Desa (V)KC42N User Manual

Page 31: Technical service, Specifications service hints

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116239-01A

Btu

27,000/38,000 Btu/hr

25,000/36,000 Btu/hr

Gas Type

Natural

Propane/LP

Ignition

Piezo

Piezo

Manifold Pressure

3.5" w.c.

10.0" w.c.

Minimum Inlet

5.5" w.c.

11.0" w.c.

Supply Pressure
Dimension (H x W x D) Fireplace

(Actual size of firebox.

40" x 48" x 23

1

/

2

"

40" x 48" x 23

1

/

2

"

Measurements do not include 1016 x 1219 x 599 mm 1016 x 1219 x 599 mm

nailing flanges or standoffs).
Carton

41" x 51" x 24"

41" x 51" x 24"

1041 x 1295 x 610 mm 1041 x 1295 x 610 mm

Weight, lbs/kg*

Fireplace

197 lbs/89 kg

197 lbs/89 kg

Shipping

200 lbs/91 kg

200 lbs/91 kg

SPECIFICATIONS

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local

gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation or

troubleshooting. If so, contact DESAʼs Customer Service Depart-

ment at 1-866-672-6040. When calling, please have your model

and serial numbers of your heater ready.
You can also visit DESAʼs technical service web site at

www.desatech.com

.

REPLACEMENT PARTS

Note:

Use only original replacement parts. This will protect your

warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply

original replacement part(s), call DESAʼs Customer Service Depart-

ment at 1-866-672-6040.
When calling DESA, have ready
• your name

• your address

• model and serial numbers of your fireplace

• how fireplace was malfunctioning

• type of gas used (propane/LP or natural gas)

• purchase date
Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply

original replacement part(s), call DESA at 1-866-672-6040 for

referral information.
When calling DESA, have ready
• model number of your fireplace

• the replacement part number

REPLACEMENT PARTS

SPECIFICATIONS

SERVICE HINTS

TECHNICAL SERVICE

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