American Energy Systems Country Flame Little Rascal User Manual
Page 35
AMERICAN ENERGY SYSTEMS INC. LIMITED PRODUCT
WARRANTY
This warranty is in effect on all products sold after 01/01/2009 and supersedes any and all warranties currently in
existence.
Please keep a copy of this warranty for your personal records or in the event of a claim
American Energy Systems Inc., hereinafter referred to as (AES), warrants to you, the original consumer purchaser, that this
product is free from defects in material and workmanship for a period of five (5) years from the original purchase date minus
any time past one (1) year from manufacturing date, and that the product’s electrical parts and steel firepot, are free from
defects in material and workmanship for a period of one (1) year from the original consumer purchase date minus any time
past one (1) year from manufacturing date, and that the cast iron firepot models carry a lifetime warranty against defect in
material or workmanship (excluding war page or deterioration), and that door glass carries a lifetime replacement warranty
against heat breakage (does not cover accidental breakage) . There is expressly no warranty on installation of product, any
venting, grates, gaskets, door latches, insulation, ceramic or brick boards/logs/backing, paint, plated surfaces/doors/trims,
baffles, bushings, bearings, auger flightings, war page or discoloration of steel or plated parts or any other normal wearing
part. In the event the product fails to conform to this warranty, AES, through the place where you purchased the product or if
purchased on the AES E-Com store directly through AES, will provide the parts and components necessary to remedy such
nonconformity. AES will not be responsible for any labor, mileage or freight cost to the factory under this warranty.
This warranty is not transferable.
In order to obtain performance under this warranty, you must (1) have registered this warranty within 30 days of purchase by
completing and returning the warranty registration card or filling in the on-line warranty registration form at
www.magnumheat.com, and (2) promptly report the claimed nonconformity to your place of purchase, also providing your
name, address, phone number, proof of purchase, date of purchase, the model and serial number of the stove, digital pictures
of installation and venting inside and outside of the home, pictures of the claimed nonconformity part and the claimed
nonconformity. All claims must be submitted in writing to your place of purchase.
AES shall have no warranty obligations if this product; (1) was not purchased from an authorized AES dealer; (2) was not
installed by a AES dealer or other qualified installer; does not have outside combustion air hooked directly to the unit; (3)
was not operated and maintained in strict accordance with the manufacturer’s instructions, local or national codes or (4) was
subject to abuse, misuse, negligence or accident. AES shall have no warranty obligation for damage caused by improper
handling, freight damage (must be reported to freight provider), over-firing, unapproved fuel, variance in feed rates, variances
in BTU output or the unauthorized disassembly or modification of the product. AES shall have no warranty obligation if this
warranty is not timely registered, for claims which are not submitted through the selling AES dealer, or for claims submitted
verbally or without the required information and documentation.
Before exercising this warranty, an AES representative (the place where the product was purchased or AES approved person)
must inspect the part/unit to determine if the part/unit is defective. If a local AES representative is not available the original
purchaser of the product must submit digital pictures of the part/unit, installation of the unit to AES at
If the inspection reveals that the failure is due to defective material or workmanship and the
part is covered by the conditions of this warranty, AES will, at its option, repair the defective part/unit. The sole duty of AES
and liability under this warranty is limited to the repair of the covered defective part/unit. The purchaser shall assume all
costs related to shipping the replacement parts or return of the unit to the factory for repairs. If it is determined that the defect
was caused by AES, AES will cover the costs of shipping the repaired part/unit to an AES approved shipping point. AES
will not cover additional freight or delivery services such as residence delivery charges, special handling, etc.
INSTALLATION, VENTING, REMOVAL OR REINSTALLATION COSTS ARE NOT COVERED BY THIS
WARRANTY.
THE WARRANTY PRINTED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THE PRODUCT.
ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED. IT IS UNDERSTOOD AND AGREED THAT AES’S LIABILITY UNDER THIS
WARRANTY SHALL BE LIMITED TO THE PROVISION OF REPLACEMENT PARTS AND SHALL NOT
INCLUDE LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ANY ACTION
BROUGHT UNDER THIS WARRANTY MUST BE BROUGHT WITHIN ONE YEAR OF THE ACCRUAL