ClassCo InTouch 5000 - Manual (Page 10)

Modem Settings
Your InTouch 5000 will identify incoming “call waiting” calls even
when you’re online. Make sure your modem is connected to the
jack on the back of your unit marked MODEM. And be sure your
telephone is plugged into the jack on the back of the unit marked
PHONE. (Do not plug your telephone into the phone jack on your
modem. Doing so could cause the unit to operate improperly.)
You will also need to verify two settings on your computer.
1. Make sure Call Waiting is not disabled. From the Windows®
desktop, go to ‘My Computer’ and select the ‘Control Panel.’
Then select ‘Modems’. From there, select ‘Dialing Properties’.
The following window will be displayed. Make sure the ‘Dis­
able call waiting’ box is NOT checked.
Modem Connection Troubleshooting Tips
If your InTouch units fails to detect incoming calls, make sure you
have CALL WAITING ID service from your local telephone com­
pany, and make sure you have not disabled call waiting in the
Dialing Properties box.
You can find additional information on how to make these changes
by visiting our website at www.classco.com.
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