Troubleshooting – Danby DFF123C1WDBL User Manual

Page 10

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Troubleshooting

Occasionally, a minor problem may arise, and a service call may not be necessary- use this troubleshooting guide for a
possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free
Number
for assistance.

Tel: 1-800-26-

(1-800-263-2629)

1) Unit does not work.

• No power to unit.

• Power cord is unplugged.

• Wrong voltage is being used.

• Check connection of power cord at

power source.

• Plug in unit.

• Use proper voltage.

2) Refrigerator running too

frequently.

• Temperature control too low (cold).

• Door not closed.

• Hot food inserted.

• Doors open too long/often.

• Close proximity to heat source or direct

sunlight.

• Check/adjust settings as needed.

• Close the door securely.

• Cool food before inserting.

• Minimize door openings/duration.

• DO NOT place unit close to heat sources

or in direct sunlight.

3) Internal temperature too

cold.

• Temperature set too low (cold).

• Check/adjust settings as needed.

4) Internal Temperature

not cold enough.

• No power to unit.

• Power cord is unplugged.

• Wrong voltage is being used.

• Temperature control too high (warm).

• Hot food inserted.

• Doors open too long/often.

• Air flow obstruction.

• Close proximity to heat source or direct

sunlight.

• Check connection of power cord at

power source.

• Plug in unit.

• Use proper voltage.

• Check/adjust settings as needed.

• Cool food before inserting.

• Minimize door openings/duration.

• Allow room for air to circulate around the

unit.

• DO NOT place unit close to heat sources

or in direct sunlight.

5) Freezer not cold enough.

• Temperature control too high (warm).

• Door not closed.

• Hot food inserted.

• Doors open too long or too often.

• Wrong voltage is being used.

• Check/adjust settings as needed.

• Close door securely.

• Cool food before insterting.

• Minimize door openings/ duration.

• Use proper voltage.

6) Light will not work.

• No power to unit.

• Power cord is unplugged.

• Bulb is loose/needs replacing.

• Door switch is stuck.

• Check connection of power cord to

power source.

• Plug in unit.

• Tighten or replace bulb.

• Check the switch for obstructions, clean

if necessary.

PROBLEM

POSSIBLE CAUSE

SOLUTION

8

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