Contacting the technical support group – EXFO FTB-2 User Manual
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Troubleshooting
302
FTB-2 and FTB-2 Pro
Contacting the Technical Support Group
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact 
EXFO at one of the following numbers. The Technical Support Group is 
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m. 
(Eastern Time in North America).
For detailed information about technical support, and for a list of other 
worldwide locations, visit the EXFO Web site at
If you have comments or suggestions about this user documentation, you 
can send them to [email protected].
To accelerate the process, please have information such as the name and 
the serial number (see the product identification label), as well as a 
description of your problem, close at hand.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224