EXFO FTB-500 (Window XP) User Manual
Page 277

Troubleshooting
FTB-500
267
Solving Common Problems
The GPS USB key is not
detected.
---
Disconnect the GPS key
from your unit, and try
connecting it again.
If the GPS key is still not
detected, try connecting it to
another USB port.
The SumatraPDF reader has
been updated by mistake.
OR
The language that you have
selected for the SumatraPDF
reader is no longer
available.
OR
The SumatraPDF reader is
no longer working properly.
---
Restore your unit. To do so,
see Restoring Your Unit to
Normal Operation on
Batteries are not recharging.
Ambient temperature is
too high or too low.
The AC adapter is not
connected properly.
Make sure that the
temperature in the
location where you
recharge the batteries is
within the specifications
Make sure that the AC
power cord is
connected to the unit
and the wall inlet.
Problem
Possible Cause
Solution